Worst tacos in Utah Valley. I went to the Lindon location and ordered Carne azada tacos. They gave me the meat almost raw and I asked the ladies who were cooking to get the meat more “grilled” and better cooked, and the lady didn’t like my request to put the meat on the grill again to cook the meat better and gave me an aptitude like she was paying my tacos from her pocket. After 5-7 min they gave me the tacos with the meat almost burned!!! I saw in that action that these employees don’t know how to make a simple street Carme azada taco and they do horrible food instead . I didn’t eat the tacos and left the restaurant and the front employees were laughing like if they did something graceful or funny. There are a lot of places that offer better street tacos than Don Joaquin’s tacos. I hope some day, these employees learn how to cook a real Mexican street taco because these restaurants are everything but Mexican street tacos. Joaquin, if you read this review, please train your staff to do a better food and do something about it and give your customers good customer service and above all, good quality tacos as you advertise them. I will never return to any of your restaurants, specially to the...
Read moreJust had an extremely disappointing experience with the overall service that was presented to me during lunch. From the moment I reached out for assistance, it was VERY clear that the representatives were not adequately trained to handle my concerns. The response times were painfully rude, unprofessional, and irritable.
I came to order 4 carne asada burritos but the cashier had gotten it wrong. As I then went back to discuss that the order was wrong I felt that my issues were not taken seriously, and there was a distinct lack of empathy! Instead of resolving my problem, I sensed very rude energy and behavior. Honestly. If you can’t handle a simple change especially as something like this, then maybe quit your job. If you are so miserable with a job! that you’re having a pissy attitude with a 15 year old at 12pm! CONSIDER A DIFFERENT FIELD.
Not only that but when we got our food, COINCIDENTALLY THERES HAIR IN THE BURRITO. If you seriously couldn’t handle a simple interaction with a teenager, I suggest you get a life and grow up. Honestly, if you’re working at a fast food restaurant then I wouldn’t be surprised that...
Read moreI'm a lover of street tacos and have even been to many of the Don Joaquin locations, this one being the closest to the office so it's perfect for team lunches. I love this location because the dining room is HUGE. I can't imagine it being busy enough to fill the entire space but somehow they do! While you can't go wrong with any of their meats, it's always an easy win to order their daily special for a discounted price. Plus, usually, they have the daily special prepared and ready to go so they call your number within minutes. The Lindon was no different and the staff was clearly prepared for the oncoming lunch rush.
One of the things I love most about Don Joaquin is their variety of salsas and add-ons. I can get anything from mild to way-too-hot depending on how I feel and I can completely drench my tacos in salsa the way I like with no shame.
This Don Joaquin is on my team's weekly lunch rotation and I expect we'll visit again soon because it checks all the boxes. It's quick, inexpensive, delicious, and they have a little of everything so that everyone can find...
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