Ehmma? Not sure what her name was but we waited over 20 min for her to make two sandwiches for someone else, and when it was our turn for just two more sandwiches we had to leave because it was taking about 20 more minutes, she didn’t change her gloves between touching the computers, stuff in the back to restock in the middle of making our food, touched her face with the same gloves, and her shirt was dragging over our food. She was extremely slow, didn’t even greet us, and her overall appearance was unhygienic and unkempt. Her hair was all knotted and greasy. We tried to be patient but the lack of hygiene was the last straw since we were truly disgusted. She also didn’t understand or seem familiar with the menu when we asked about the veggie wraps. Please train these employees more and have two people...
Read moreAbsolutely hated the experience here. Tanner helped us around 10 am today. He’s customer service sucked, he rushed our sandwich and the way he topped really sucked! I asked for Italian herb and cheese, it was super flat, white and really old looking or not cooked at all. I told him the bread doesn’t look good, is it okay? He said yes. Then the topping he was putting on our sandwich were so small, we got to subway at least once a week and this was just ridiculous. He was rushing so much he spilled all of our meat in the provolone cheese. He didn’t throw any of the cheese away, he seriously picked out the meat. Thought this was “Subway Eat Fresh” what if someone is allergic to that meat and get provolone cheese? Your workers need training,...
Read moreIf I could give zero stars I would. Long lines with only 1 sandwich maker, who is new and very slow. Manager sitting in the back making phone calls “because something got stolen”. People walking out because the only SM is working on DoorDash first, naturally. I finally get to the front of the line, 15 minutes into my 30 minute lunch break, and I’m told they only have 3 meatballs for a sandwich. I go to ask the mgr, who’s finally out front, what the store number is and when I try to put it in the app it says it’s invalid. I go chat with her and she gets snotty and waves her hand and tells me she’s not going to talk to me. I’m done with this store and the horrible customer service. Previous managers were much...
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