Empire Smoke & Vape — Local services in Pleasant Grove

This may be a little long as I will review my visits with the other local shops I have tried (Vapor Logic, Rolfs, and Stogies smoke shop.).

Empire: Juan and this girl(dont know her name, Juans girlfriend I believe...maybe a bad assumption but I swear she said that) .Employees at EMPIRE are VERY helpful I usually try and go for them if they're working. I have made all my big purchases there, including a Valyrian tank and most recently a DEAD RABBIT RDA (WHICH IS AMAZING) . If you go on a friday it has light machines and feels like a good vibes ratchet trap discotech. Customers range from cowboys to hipsters. The staff have good recommendations (i went in thinking I wanted another smok product boy was I glad I listened to juans and the blond girl's EXPERT advice) . Upon questioning EMPIRE about EVERY single RDA they had , I decided on the Dead Rabbit with Juans expert help. He sat with me personally one on one and taught me how to set it up.was able to show me how to build My first time (I got it down first try after watching him). Boy i'm glad i've found my local GO to shop I can Trust. If you buy a naked juice you get a house juice FREE, they also have Free Stickers and tank rings. If i spend over $50 they even throw in a little chubby gorilla bottle, that is customer service and they have won me over. Friday night is a hip scene with the latest urban / rap/ hiphop music banging. I recently saw the jewelry section of the store and they have some really nice rings, etc. Empire also has raffles where you can win free stuff you can sign up with every purchase. I need to start buying one thing at a time rather than spending over $50 on multiple items so i can get more tickets. They have a Massive selection of juices, and the BEST BATTERIES you can find (lg brown guys). They even wouldn't sell to me and my mom first time in because I had left my ID at home. I brought it in the next day and they were able to service me- they didn't make me feel embarrassed for not having my id and i tried to talk them into it but they wouldn't budge on selling. AWESOME company. VAPINGS FOR ADULTS NOT CHILDREN

Let me start by saying Vapor Logic is owned by and old friend.e what i was asking was a joke- I wanted to know how to switch out flavors faster, and an RDA seemed like a good option- or a second tank. The employee said "you can not run an RDA on a coolfire IV 40w vape." they talked down to my like i was stupid "it wont even power any RDA, you want to get a more powerful mod" . Despite his bogus advice I got a mesh RDA and before I could buy my next MOD and was Puffing Flavorful huge clouds off it with my coolfire IV (OLD ASS MOD) They also charge $10 for a pair of clapton coils prebuilt, while EMPIRE charges $3 for the exact same pair. No one has ever offered to let me taste juice at vapor logic, or recommended a product I have heard about. When shopping for my last RDA VL tried to sell me an outdated RDA online it was on clearance for $14. VL tried to charge me $50 plus tax, also said "we can't help you build it if you buy it I can tell you how but you'll have to figure it out."

IGNORANT NEWS Media is ridiculous trying to give vaping a bad name. Its usually irresponsible people using setups they don't understand, or batteries they don't understand. The news just looks at all the bad, not that its completely taken out cigarettes for millions of people.

"ROLFs vapor joint" i've heard good things from a friend, so i paid a friend to take me to the orem location on a tuesday middle of the day, online it said it was open. We roll up to a chained off door, and 6 to 7 customers coming up and knocking and no one was even there. IT was a pain to me because i paid my friend gas money to take me there. They lost my service the second they handled their business like a teenager.

STOGIES- stick to "water pipes" and cancer sticks they only sell the smok brand there, imren batteries. You can get 2 60ml juices for $40 a deal? they don't even cary anything for RDAS at stogies.

EMPIRE 10/10 local vape shop...

I’ve been here multiple times, this being the first shop I went to after turning 19. I don’t have a lot of experience towards mods, juice, and coils, and I first walked in asking for information on which is best and what they recommend. First few experiences - great! Friendly male staff that make you feel welcomed and happy, they also told me to bring my dog in and I have ever since. I have never had a problem up until I came in contact with a female worker of yours. She has long, dirty blonde hair, blue eyes, and looks about 40. Not sure what her name is, and I don’t care to learn it. A couple days ago my boyfriend and I came in looking for juice. I didn’t drive, so I left my ID at home, however multiple staff recognized me because of the dog I always have with me on each of my visits. My boyfriend wanted an opinion on juice, so I told him which one I liked best. Without my knowledge, as he approached the register, she asked for my ID as well because I had given my opinion on a certain flavor of juice. Not driving back to my house to get my ID for something I’m not paying for, I told her I didn’t have it. Not only did she continuously ask me to go home to get it, she made me feel like a minor trying to buy juice in a smoke shop illegally and blatantly made me feel stupid. I even got a couple comments from other customers as I walked out. Finally she told us she would “let it slide” and let my boyfriend buy HIS juice with HIS ID and HIS money.

Fast forward another week, I come back with a piece of paper with the name of a coil written on it in which my boyfriend had given to me so I didn’t forget. I had my dog with me as always, and upon entry I had an employee recognize me and want to pet my dog again. (If you read this, I’m sorry he’s a dick. He’s rude to everyone) I spoke to a nice man and told him that the paper was what I needed, after telling him my boyfriend had given it to me because I don’t know what the name of the coil was. He immediately called this same girl over to me again, and she then interrogated me. Asking me where I had gotten the paper, who I’d gotten it from, and that she couldn’t sell anything to me. It pissed me off pretty fast considering the other staff knew me, and I was simply asking for a coil that was written on a piece of paper. I told her it was for me, and my boyfriend. She asked why he couldn’t come, where he was, and why it was just me. To which is none of her business considering I had my ID and money to buy the $4 item. She went on to tell me that it was possible I could be buying something for a minor because of my specific word choice - to which I understood and rephrased by telling her it was for ME and OUR mod. She then cut me off and told me she was simply educating me on something I didn’t know. Which pissed me off even more and AGAIN made me feel stupid in front of all the guests.

I bought the stupid coil and left after thanking the male cashier who’d helped me. I love this shop because of the atmosphere and the staff. But after these occurances, you’ve lost 2 great customers who frequently buy our monthly supply of juice from you. Not only us, but we’ve spread the word and you will be losing quite a few more people whom shop at your store. I love the rest of your staff, but this girl is demeaning, rude, and blatantly bitchy. Get her out of her your store if you want good business, as we’re taking...

I'm so thankful I found this place. It is always so clean, and classy. They have the BEST selection of tanks, mods, juice, and all your vaping needs. When I leave, I don't feel the need to shower immediately like I do after leaving a smoke shop. Empire is a place I would hang out at, and I occasionally do. It's that cool of a place. The owners are incredibly nice people, and very generous. They always have the best prices, and they do weekly giveaways. They are not little prizes either. The staff is well trained, and very knowledgeable on all their products. Every Friday night they give out free food from the Holy Grail, which is two doors down, or they'll order pizza for everybody. Right next door is Insomniac Cafe. A hidden little gem of a coffee house. I always grab a delicious iced coffee on my way out. Empire is hands down, The Number 1 Vape Shop in Utah. The competition... they don't have competition. No other vape shop even comes close. When I decided to quit smoking, I thought vaping might help. The choices of vape shops at the time were slim pickins. Unless I wanted to drive 30 - 40 miles away, I was stuck with an overpriced, dirty scheming smoke shop for assistance. I probably would have started smoking cigarettes again if it weren't for Empire Merchandise. Long...