Roma Pizza — Restaurant in Lititz

Honestly bummed I have to write this. Lived in lititz my whole life and have always loved roma (why I'm giving 2 instead of 1 star). But this place has been going downhill. Lasttime I ordered food I asked for a stromboli as I typically do because I've always loved romas bolis. Guy taking my order said, oh you mean a calzone? I responded, no, I mean a stromboli. Just a regular stromboli. He seemed adamant that a stromboli amd a calzone were the same thing (they certainly are not) but whatever no biggie, I asked for a ham and moz calzone and asked specifically if it would have sauce and he said oh yeah for sure will have sauce. I go pick up my order and same guy that took my order gives me the box, he peeps inside the box before handing it to me to be sure it was correct. Hands it to me. I walk outside amd decide to check it myself, there was a fkin cheese pizza in the box, not a boli or a calzone. I go back say this is not what I ordered, gives me the calzone. I get home slice it open, there is Ricotta cheese and no fkin sauce. Never have I had Ricotta cheese in one of their strombolis and they have always had sauce, clearly calzones are not strombolis and this dude taking the order had no clue what he was doing. I could go on with how this place has fallen off over the last 5 or so yrs but this is...

Being a local loyal customer for years. Not a tourist. Always loved eating there. This is the Roma in Lititz., Main street. We went there April 29th..Tuesday. Noticed older is spanish gentlemen who's usually there. Along with the always is friendly young man. But tonight the younger always friendly was not there. The older spanish man knows us from coming in.As always is not customer friendly very miserable. He acted like he did not want us there. He was whispering and we kept asking him.Please speak up we cannot hear you,But he refused too. We went to sit down and of course the tables were dirty. The place was not busy , so there was no reason for dirty tables and floors. They always bring the food to the table,but this time he just barely spoke that our food was ready. So we went up and got it.He also did the same to another local couple who came in.They were not happy with his attitude. We were saying to each other.We wish the younger gentleman was there.He knows how to treat good customers.Its a real shame. But if you hate your job and you hate your customers it's time to find another job.Attitude Makes The Difference.Also last please clean the windows,doors,and mirrors. I really don't know if we will...

One of their best signature pizzas is the Grandmother Sicilian style pizza. My son brought it home to me one night from a party leftover and I loved it. I couldn't wait to get another but unfortunately to be honest, today wasn't a good day. My pizza was missing some ingredients, the fresh mozzarella cheese. If you log on to the website and pull up the pizza you'll see the difference, I was able to find someone else that added a picture of a slice to the website, that's what the pizza should have looked like. I called the restaurant and they apologized for the mistake. They asked me if I wanted to bring it back and swap it out but it was a little too late, we were hungry. We dug in right away and then realized it's missing something. And I believe it's one of the best ingredients that was missing because I never had a pizza from anywhere where they put that mozzarella on top like they do. They do have great pizza and I will be returning, I will order another Grandmother...