Blue Cake Honey Pies at Cantrell — Restaurant in Little Rock

very disappointed & all reviews are true they don't care to fix your issues, they want to blame it on you & their pricing for their artistry is off the wall crazy. they're not the cake boss!!! steve listen up you need to stop blaming the client and listen listen listen!!!! stale cake or dry over baked is still the same to your client eating it!!! own it!!! your losing business & maybe you should just stick to your best things and stay away from character cakes!! when i tried to create the cake i wanted i couldn't have character standing etc you owe your clients the apologies not the other way around!!!! you want get my business until you do the right thing!! i felt sorry for the other girl so disappointed in her cake. your business will suffer if you don't listen to the client!! end of story!!! if you pay $100 to $210 for a cake you do want that cake perfect!!!! If you customer is disappointed it's not to receive the Gift Certificate it's to make sure it's correct. If you get it to the party and it's dried out or stale you can bet I will be unhappy!! It's not cheap to order Blue cakes & you want them perfect. I thought you did a great job on the design of Razorback cake but it was dry or stale & I didn't pay for that. $100 to $210 is 2 different stories to use a gift certificate and pay $210 for a 2 tier cake that looked like a kid decorated or an amateur!! Sorry I don't enjoy having to point out the faults of your cakes as an owner that's your job and to OWN OWN OWN your mistakes and make them right!! I miss when you were on highway 10 and did much better service & art work. But you've grown and now it's the clients fault. Remember customer 99.9 percent of the time...

If you need a quick dessert Blue Cake can fill you’re need. Today which is a Wednesday I went in around 12:00 pm to order a cake for Friday. Once greeted I was quickly told they were totally book for Friday. The worker did not take the time to ask me what size cake or any details of my order. This is the second time in a year that I have tried to order a small cake from Blue Cake company giving 48 hours notice and been told they were booked. This is the last time I will purchase from Blue Cake Company since Mickey’s was happy to take my order over the phone and appreciated my business! EDIT: Dear Owner, Let’s get the details of our conversation more accurate. You asked me to describe your employee I never gave a name or description until you asked me. As everyone can see in my post I was not trying to get any employee in trouble. I merely posted my option of the customer service I received today at your bakery today. I can only assume from your post that this is some type of retaliation since I refused to change my rating of your bakery after you asked me twice. I would suggest in the future that you do not share your payroll issues and cost of running a bakery with a customer. You shared more information and excuses that I cared to hear in the 30 minutes we spoke. In closing I would suggest you stop trying to bully a customer for...

Every search we did online for the absolute best place to buy a modern cake in the state of AR led us to the Blue Cake Co. Unlike everyone else's review, we didn't have a big issue w/the service. They actually sat us down w/o an appointment and let us sample several diff flavors that they carry. Every single one had the most amazing flavor! Literally the most amazing tasting cake I had ever tasted, and I hate cake. We had left w/them pictures, drawings, and ideas or what it was were were wanting for Wedding cake & groom cake. When they were delivered, we didn't see them until the reception so it was going to be a surprise. Her cake had collapsed in route and they just delivered it that way & set it up. My grooms cake was suppose to have a baseball bat on it and it looked like a giant freaking dog bone! 2 of the worst looking cakes we have ever seen in either of our lives. I have fixed cakes in my little kitchen at home that look better! However, the flavor was truely outstanding! If you are a Key Lime fan...wow! They do the flavor justice! The reason I gave this place 2 stars is because they were nice to us = 1 star, and the flavor of all 4 levels of the brides cake & the Key Lime grooms cake could not be matched = 1 star The negative 3 stars is due to presentation/appearance, cake collapsing, and not doing anything to...