Hardee’s — Restaurant in Live Oak

Food was nice and hot but ordering was a pain. Went to order two original bags. This is what I told the person at the window as I still assumed that they were still 5.99 " I want two of the 5.99 bags" she interjects stating"that they went up to $6.99" I replied "that's fine I want one with 2 hot hand and one with 2 burgers both drinks a Dr pepper since she asked" I was charged for just one with a hot ham and a cheeseburger I then had to correct the order by stating that I wanted two of them. So she clearly wasn't fully paying attention to my order. Because I had ordered it that way before and had no problems. I then pulled off into a parking spot to check the burgers. Well I wasn't really surprised when i opened the bags and found each one having a cheeseburger and a hot ham. Luckily the burgers were made correctly as they only needed pickles and onions only, but I still had to separate my order for it to be 100% correct as one bag should have already had the fries and two burgers and the other should have had the hot hams and fries in it. Over all feedback thank you for letting me know that the price increased but after that PAY ATTENTION. I should not have to separate my order for it to be correct, and people wonder why we don't support fast food workers being paid a much higher wage for this service when the workers can't simply pay attention to the order...

I usually have very good things to say in the comments about Hardee's but today was different. The young girl bring the drive-thru would not give me the smoked sausage on the frisco sandwich. I have been there before and I believe I pay a little bit extra for the smoke sausage and they make an exception and put it on the Frisco. She said she could not do that and she would not ask for help to figure out how to do that she just said I could not have that. Since I know I have ordered it multiple times before I was very disappointed and just got my two iced teas and a coffee and went to Burger King and thought to Chris sandwiches for $5. Why pay the extra money and not get something that I really wanted? Normally the people seem to be very well trained and have a positive attitude at this Hardee's. This didn't go well this morning and I hope it improves because I like going to Hardee's and it is right near my house...

This used to be a good spot to grab a quick bite to eat, but now apparently we can't even do that anymore here. I lost count of how many times we had to correct our order to this girl because she blatantly wasn't listening to us. And when we got our food, we still had a wrong sandwich. The last time we corrected her over the drive thru speaker, she was rude and felt the need to let her mouth run after she already told us she corrected it (which would have been fine if she had left it at that). This is ALSO one of the same girls who I've seen SITTING ON THE COUNTERS. Now, that was the blonde girl with the headset. The older woman who actually processed my card is, and has always been in my experience, a sweetheart. Idk what kind of pretty privilege or entitlement this blonde girl has been privy to, but it needs to stop with a quickness, because you can bet I won't be back by that Hardee's again...