Subway — Restaurant in Livermore

I ordered a footlong sandwich from this Subway location using the app because they had a $6.99 promotion for ANY footlong, ANY sandwich. When I arrived to pick up my order, I was shocked to see that my sandwich had barely any meat—it was nowhere near what I ordered.

When I asked the staff about it, they casually told me that since I used the promotion, they only put a "sample" amount of meat. That was never mentioned in the promotion details! To make things worse, they told me to get a refund through the app, but there was no option to request a refund.

This is false advertising and completely dishonest. If Subway offers a deal, they need to honor it properly instead of cheating customers with a half-filled sandwich. I wouldn’t recommend this...

AVOID GOING HERE. HIGH RISK OF GETTING SICK FROM FOOD. I was not able to catch his name, but there was a tall Indian guy serving me and he hands down has the worse customer service I have ever seen. These guys are so incapable of holding down a simple job. I asked for a salad and he went into the back room to get a dusty dirty looking tossing bowl, tossed whatever he wanted into the bowl without even asking if i was okay with it. I asked for avocado and he didn't have the slightest care to even take out the outer skin, leaving my salad with chunks of the outer skin. Besides his horrible serving service, he would not stop talking bad about the customers to his co-workers WHILE there are customers in the store. Save your money and avoid going here...

Terrible attitudes...they act like they dont want to be there and that your "putting them out" by ordering a sandwich. Um believable!!! Worst service in California.. And its the owners and their family making your sandwich, they just slap it together,half of it falls out and they dont care....they dont even take pride in folding or wrapping your sandwich.... No thank you's or anything....and they act like your taking to long....they just stare at you with frowning faces saying"are you done"? Un American. Do not go here!!!! They suck and dont want you in their store...Yull see.. And if you notice....only good reviews by foreigners...defenitely...