Joe's Italian Grill & Pizza — Restaurant in Livingston

Called about a dozen times with a dozen different questions and each time the person on the phone was helpful, patient and kind. Finally called to place an order for 4 people with several items and modifications. The girl on the phone absolutely aced it on the first try reading everything back and we were notified the order would only take about 25 minutes. We got to the restaurant and waded through a sea of smiling faces of the team towards the front counter. The order was ready, hot, and the girl at the counter briefly went over everything to ensure it was there. I asked specifically if the garlic sauce we had ordered was in there, and was assured it was. I asked again, and I was reassured. Well, we get back to the hotel and guess what we're missing? No worries, I just packaged everything back up, stuffed a roll in my mouth for the road and we headed back to the restaurant for the missing garlic. My fiancé went in to get it and they ARGUED with her! 'Of COURSE it was in there!' The girl at the counter exclaimed. Y'all seriously think I'm gonna risk leaving our $86 order with our dogs back in the hotel room to get eaten or cold just to come argue over a $1 cup of garlic sauce. No way! So my fiancé even offered to BUY one! We're hungry after all. The girl CONTINUED to argue with my fiancé who literally said she didn't want to argue and just wanted to buy one. Y'all, seriously?? She felt embarrassed over a stupid little 2 ounce grease bucket, and was so sweet that she refused to let me go back in and demand we get the dollar back for her experience. We ain't from around here, and saying we ain't ever coming back sounds like something a petulant child would sling at you, but I would encourage you to rethink how you'd handle a guest in your establishment with such a miniscule complaint so it won't merit an essay to be left on your Google reviews page. 2 stars because the food was...

I'm giving two stars because the service was friendly. I knew something was funky when I saw a huge bowl of butter packets on the table. That's never a good sign in an Italian restaurant. We got the bread that everyone is raving about but it was just bread with a little garlic butter and sprinkle parmesan. Pretty dry, so it could have used some oil and balsamic but instead it got butter. The salad was just a dish of iceberg with a slice of onion and a tiny slice of tomato topped with a pinch of mozzarella. The Italian dressing was a weird tomato based dressing, reminiscent of a watered down spaghetti sauce. We both had lasagna. The presentation was unusual. It was a tall slice of lasagna laid on its side. Each noodle layer was actually four layers of noodles, with nothing between them so they were just dry and gummy. The meat was unseasoned ground beef. As others mention, the sauce was so watered down it was almost a soup. The whole thing was topped with mozzarella. Once I uncovered my noodles, I found that the outer layer of noodles was grey. I have no explanation for that. Possible it was the bottom of the lasagna when it was standing up in the pan but I'm not sure how it turned grey. I don't know who is giving all those 4 and 5 star reviews but honestly this place was pretty terrible. I...

I will give them five stars because I really liked their food, and the waiter guy was really great. The philly cheese steak was pretty darn good. It's hard to find a really good philly cheese steak but they got it going on here. My wife however got their spaghetti with meat sauce and she wasn't crazy about it, it was just ok. And she was not crazy about the Caesar salad neither. I tried both and she was right. Weird tasting dressing. But we will go back. It could have been a little cleaner in there but it wasn't too bad. Nice folks working there. I could have went with four stars or even three because of my wife not really digging it, but she agreed that we can go back, we want to try their pizza so we will go back. - We went back and got their pizza, it is Fantastic! Fast forward to today and we have been back countless times, and at my company we get their lunch stuff sometimes. Wonderful place, great people and service and great food at a fair enough price. Very good food, the menu is a bit too busy though but that's because they offer so many darn choices. We will go back and recommend it to anyone who...