Jet's Pizza — Restaurant in Livonia

The WORST jets pizza hands down. I’ve given them many chances as we live in the area so it’s not like a one time deal. This occasion I ordered an 8 corner crust pizza , cheese bread , and a wild cherry Pepsi 2 liter... seems easy enough. 32 dollars seems a little steep for an 8 slice pizza a small cheese bread and 2 liter but I don’t mind paying more sometimes if quality is attached to it. This place knows nothing of quality or customer service. 45-1hr was the estimated delivery time ... it took 1 hour and 20 mins and we live 1.5 miles away but they are always late so that was no surprise. When the driver arrived he handed me the order and I said I ordered a wild cherry Pepsi not a Pepsi and he did nothing to try and rectify the situation or even apologize if anything he was irritated that I brought it up. Then I handed him 40 dollars and he asked with an attitude if I needed change in which I replied uh yeah bc I was a little confused if this slob thought I was gonna tip him 8 dollars with my order being wrong and late but none the less I said “well just give me change so that u get 5 bucks tip ... so I guess just give me 3 back and you keep the rest” and he replied “actually you get 2 back then” and handed me 2 crumpled up singles from his disgusting pocket. I was just floored as he turned walked back to his vehicle and drove off. After all of that ... the pizza was Ok the cheese bread was so bad nobody even ate it... it was like bread with sprinkled Parmesan on it no cheese at all ! I will never be back and I love jets and i would rather drive and go pickup at another location rather than keep subjecting my family to this horror bc they deliver bc we’re close to them. I recommend this place to no one and hope anyone who thinks about eating from here will find this helpful and steer them in the right direction so they don’t make the same mistake I’ve made so many...

What a horrible experience last night. My family and I ordered food to be delivered. We called at 9:16pm to place our order. We were told 45 minutes for delivery, which was fine and expected. At 10:15pm I decided to call to get an ETA of the delivery, Diane the manager was extremely unhelpful and unapologetic. I called back at 10:33 pm, at this point an hour and 15 minutes later from placing my order, Diane (who said she is a manager) said that they had one driver and had no clue why the staff said 45 minutes. I said ok, again can I get an ETA of the delivery. I also stated if they only had one driver, they should have said hey a pick up would be much faster. All Diane could say was "would you like to cancel your order?" She never offered an apology, she just kept repeating would you like to cancel your order. I didn't want to cancel an order with a lot of food, because that is just wasteful and not what my family does. We asked her to call the delivery guy to ask how long he needed to deliver the food, she said she could not call him because it would interrupt his GPS. Diane its 2019 you can be on a phone call and your GPS would still work. Oh and Diane stated again, Would you like to cancel your order........we cancelled our order. Not sure who owns this place, but you might wanna speak to Diane because we will never order from this location again, and if anyone I know suggests this location I will tell them to...

The quest for the epitomizing pie is an ongoing one. We get close to finding the grail every now and again. We tell family and friends. They try it and either agree with our findings or find fault. Then we all move on and the search continues. At 60, I think I've given up on the notion of a pizza that's the absolute best. Tastes fluctuate. Our minds change. Face it. We're fickle. These days, I'm banging the drum for Jet's. Maybe I'm just going through a crispy, crunchy thing. Perhaps I'm getting past my deep dish prejudice. Never liked 'em. Now, Jet's is changing things for me. This isn't classic, Chicago-style deep dish, mind you, a la Lou Malnati's and the like. In my opinion, you can keep your mile-high, Focaccia-esque pizza platforms iced like a birthday cake with spaghetti sauce. Blech. What Jet's does instead, and successfully so, is take a middle ground approach. This is square, box pizza with maybe a one-inch dough at its base: crisp and buttery, with browned and chewy cheese baked onto it. The sauce is brushed on to barely coat not cover, leaving plenty of room for your favorite toppings to shine on your tastebuds. More and more, the Jet's model is what I crave when it comes to pizza. From thin crusts and New York classics to Mexican models and more, I've been through my share of pizza crazes and phases. Going forward, it's all...