Wendy's — Restaurant in London

So, yesterday a gentleman was in front of me picking up a DoorDash order between 4-530pm. He had asked the girl that was working the front line for a drink carrier and because he obviously only had two hands and couldn’t carry more than a couple with the food bags at the same time. So they girl thrust tossed it at him . So, then he as asked to order two ice creams that are new there upon attempting to pay the girl at the register never offered to assist at all. So, there was a a lady I don’t know if she was a manager or not with black hair and ear gages was extremely rude talk to him like he didn’t know what he was doing but he did. Then another girl had been in front of me had waited 5 and was treated not so friendly either. Then it was my turn. The same girl working the register was rude and obviously unhappy to be there. The service I witnessed and the service I received was by far from what Denny the manager would ever appreciate knowing his employees acted as so. Shame on these two ladies for the unpleasant,unprofessional and unacceptable...

Saturday January 25th I went through the drive thru I ordered 6 biggie bags and a cup of chilli 2 of the biggie bags were suppose to have double stacks when I get back to my store the orders were messed up so I had to go back to wendys once again to have them correct the orders assuming they got it right the second time around I return to My store the orders still wasn't correct 3 of the bags were missing fries they didn't give me a spoon for the chilli also what was supposed to be double stack burgers only had one piece of meat the food was really cold the buns were so hard you could put a hole in the wall with them the drinks were nasty..this is NOT the first time this has happened it's happened several times to me and my family I have to say this is probably the worst wendys restaurant my family and I will not be spending our money here again..if I could give 0 stars I would also the wendys restaurant is located at 192 s laurel...

Shut it down. Burn it down. Just make it disappear. This Wendy’s is a public health hazard wrapped in apathy and served with a side of pest infestation. We stood there for over 10 minutes with zero acknowledgment while the staff acted like paying customers were just background noise. Not a “hello,” not a “we’ll be with you”—just pure, sloppy indifference.

Then came the roach parade. One scurried across the kitchen floor like it was late for its shift, and another peeked out from under the soda machine like it was about to take our order. That’s when we had enough and walked out.

Best decision ever. We went right next door to 3volution BBQ, where the owner—a proud military veteran—runs a clean, welcoming, and absolutely delicious restaurant. Real food, real service, real pride.

Wendy’s should be embarrassed to operate next to a place that actually gives a damn. This location deserves a full health inspection and a permanent...