Gong cha - Lone Tree — Restaurant in Lone Tree

If I could rate it a 0 I would. I dont know what was wrong with the employee when I went in but the experience I had was outrageous. There was no one in the lobby when I walked in. The two girls were talking to each other and did not acknowledge me. So I asked them loudly “Hey how’s it going?” And was COMPLETELY ignored. I then stood there waiting for them to take my order. When they finished talking, she looked up and stared at me before asking me very rudely “what do you want” It took them 10 minutes to make my 3 drinks. Keep in mind there was no one in the lobby. I asked for a bag before i left and the girl placed a bag on the counter with no words. The bag didnt even fit my 3 drinks. This location really needs to hold their employees up to standard. Very disappointed. I love gongcha but might as well go to kung fu tea instead with this...

Everytime we're in the Lone Tree area, we make sure to stop by our favorite boba shop to satisfy our cravings.

My boys and I really enjoy visiting. We love how modern the interior looks. Our last visit, we were surprised to see small Japanese themed claw machines. My little one went crazy for it. You do need cash to play so make sure to bring some small bills. My son left there winning two adorable prizes.

The drinks it's self are delicious as always. I love how you can customize the drink with the amount of ice and sweetness. I love their classic brown sugar or milk tea lines. My boys really enjoys their strawberry milk teas.

We will be back here soon to try all the...

I have been trying to get in contact with a manager/supervisor or even the owner for days, but maybe they’ll actually respond to a review. My $8 milk tea was made incorrectly and was essentially a waste. Train your staff better or allow them to at least make replacement drinks if they ruin an order. Shameful business practice. A heavy amount of matcha was added to my gingerbread milk tea by Jasmin S on 12/3 at 2pm, when the drink has NO matcha in it whatsoever nor was it requested. It was disgusting and disappointing. First time at this location and most...