Domino's Pizza — Restaurant in Long Beach

I was expecting a Pacific Veggie pizza, Large (14'), but received Veg Pizza with couple of Meat pieces mixed in it. When called and checked they simply answered saying that the Pizza cutter would have had that Meat pieces mixed. What nonsense explanation, When we expect a Veg pizza, it is supposed to be an Veg Pizza rather than saying that it would got added during cutting the pizza. etc. Since that cutter will be used across both veg and non-veg pizzas. Also they informed me about that we need to place special request to use new cutter, else they will use the same cutter only. I don't know why this has to be requested, when we specifically ask for a veg pizza. Ideally they should have used separate items for preparing veg and non-veg, which will help vegetarian eaters to have Veg pizza. When they have a separate section for making Veg Pizza, then why not cutters. Is that so costly where they are trying to do some savings by using the same cutter? Moreover the listed ingredients does not have any Meat items, they added it somehow, and saying since i had the entire pizza and since 3 slices were left they cannot refund any apart from $5 credit, which can be used in my next purchase. I will never think about buying anything from Domino's because of such activities. Waste of Money and time. Very bad and terrible experience with this Domino's pizza center. Start thinking about the customers, if it is an Non-Veg pizza your explanation on cutter would apply. When it comes to a Veg-Pizza, please always use a separate cutter for that. This will help all VEG Eaters to buy pizzas...

This is an embarrassment to pizza. Order placed at 3:30pm on a Thursday, it came out for quality check at 3:49 according to the Tracker. It sat in Quality Check form 3:49 until 4:20 when it went out for delivery. I got my pizza - stone cold and absolutely missing sauce (quality check, anyone???) at 5:00pm.

I tried to be nice and had tipped the driver 25% - and totally regret that - he was borderline hostile - and I was the one waiting outside in the rain so he didn't have to even get out of his car... I feel sorry for whoever got their pizza next - they had to wait from 4:20 when he left the store until well after 5 (there was at least another in the bag)

Not only that but I waited on hold for about 20 minutes to actually speak to someone. Supposedly the price is being refunded, we'll see about that because the manager hung up on me mid-sentence.

I've not mentioned the pizza being black-burnt because the person at the store told me "that's the way thin crust has always been" - I mean, I've been ordering from Domino's for many, many, many years and it's not been an...

I RECOMMEND EVERYONE THAT HAS BEEN THROUGH THE FOLLOWING TO FILE A POLICE REPORT. IF IT HAS BEEN LESS THAN TWO YEARS THAT THIS HAPPENED TO YOU, YOU STILL HAVE TIME, EVENTUALLY WITH MANY REPORTS WE CAN DO SOMETHING ABOUT THIS: Got my order wrong. They wont answer phone. They pretended to deliver the order but never did. Made a complaint. My son is throwing up of hunger. My kids have been starving for a total of 3 hrs because of their mistake. They hang up the phone and are no longer answering my calls. I had to drive there and knock on their door and confront them! They tried making me feel like i was crazy as if the order is still being delivered but it said it was delivered on my end about 20 mins ago. I got my refund back and gave them back their bacon pizza! The old lady there said she never answered calls then contradicted herself saying that she was the one that had answered. Like what? Please dominoes, hire reputable, experienced workers. Not workers that are lazy and hate their job because they cant find a better job because of lack of...