Emergency Room at Dignity Health - St. Mary Medical Center — Local services in Long Beach

I arrived around 3-4 pm july 3 2018 with shortness of breathe...the guy in admitting (african American Male)Greeted me Slouched back in chair dancing to music}...prior I prepared a note to help er to help due to I couldn't talk....The nurse who did my vital signs pushed my note away....Finished breathing treatment then I asked the NP did the nurse tell you about =my list, i showed her...she said but you can't breathe so let's worry bout that right now...I said ok....fyi the breathing treatment corrected breathing issue before I asked this question...My room was created in the hallway next to the fish bowl as the staff calls it...The guy in a room continued stareing at me while I was partially clothed in the hallway....Two rooms directly across from me became vacant...A nurse assist went in with a med nurse discussing how she is the right one to mess with inregards to another staff she doesn't like...Latino male nurse assist repeated talked up and down the hall how to make a profit on churros,tamales etc{FYI: not racist at all I have every mixture you could think of in my family so please don't pull the race card with this review...I coughed and the male latino nurse assist mocked me...This is a real event...From an ex trained nurse from your facilty)...infant admitted B1107 I believe, having a seizure...they calm him down..30 minutes later the baby stopped responding, the mom screamed for help,,,no one came...I banged on the fish bowl window, then the nurses jumped up ran in to help the baby,not on their own...And due to me letting them know about the baby...the nurse shouted whatever to me due to me trying to help the baby...the pt said he was going to call the police on one of the 2 tone blonde hair nurse...Another said these patients are so dramatic she asked her supervisor could she give the patient a cocktail so he can shut up...then 30 minutes to 11pm...a doctor comes to me...ok your breathing now you can go home...I replied and what about my other issues...FYI the doctor wasn't aware of my stomach pain...And it was time to discharge me...without urine results....without my ekg results for my chest pain...I tried to hold back the tears...but I couldn't...So I removed the IV placed IV near the fish bowl where they talk about all the patients...which made me really depressed...And I left and warned everyone in the waiting room about they're behavior....And what do you know they wake my dad up telling me to come back...Cause all of a sudden they have my results of my ekg, that decision at 1200 when I arrived home now they are concerned but wanted to discharge me at 11:00...when I was trained there key tip to me...never talk about patients due to the walls are thin voices carry, an the person you are talking about might here everything...But this staff was taught that...I can tell from tonight...take your kids to Long Beach Memorial... St. Marys can delivery babies,but are not equipped to handle infants er needs...patients already come in with there on issues...The nurses job empathy, sympathy, and caring...at the same time make sure all...

I went in the emergency room yesterday and told them my symptoms I was nausea and wanting to vomit and was tired my taste buds have changed I thought I was pregnant but than again I might catch something else the nurse said go get a pregnant test and I told her well I'm not so sure if I am pregnant I wanted to make sure maybe it's something else because I normally don't feel this way or even go to ER maybe I have covid maybe this is the symptoms and she told me well you shouldn't be here there's people who have covid here......lol wow so you're saying you're not going to ensure and treat people who have covid you're saying that you're not going to take action about people who have covid you'renot going take this serious than why announce people to get vaccines if covid or these symptoms are not that important to you....it's important to me I feel like they don't care and they don't want to help .....this is why people are dying you're telling me you don't care about people who have these symptoms and people who have covid.....this is a joke they are very unprofessional very uneducated and very unpleasant I might not be pregnant like I said I was I might need medical help because of my symptoms these nurses doesn't care about their professions.....it was my worst experience I wouldn't recommend anyone to go to their ER and when I was there a lot of people needs urgent attention and they just ignored the whole scenery....my brother had exposed to covid and he went to memorial and they took action right away they took care of him for a week until he can be release home and well...he was well treated and well taken care of...st.mary is full of filthy and unpleasant nurses that dont have any compassion to help other human beings in need of care they should never have a hospital open to the public because if you don't want to help others why have the...

I recently had to visit the Emergency Room at St. Mary Medical Center, and I must say that while this was a visit that nobody wants to have from the moment I entered the facility, I was greeted with warmth and genuine concern by the friendly staff. Their dedication to providing excellent patient care was evident throughout my entire visit.

One aspect that truly stood out was the level of attentiveness and professionalism displayed by the doctors at St. Mary Medical Center. The doctor who attended to me (Dr Chae) took the time to listen attentively to my concerns, asking detailed questions to better understand my condition. This active listening approach made me feel valued as a patient and reassured me that my well-being was their top priority.

Moreover, the doctor's ability to explain my diagnosis and treatment plan in a clear and understandable manner was truly commendable. He patiently answered all of my questions and provided thorough explanations, ensuring that I was well-informed and involved in the decision-making process. This level of communication and transparency fostered a sense of trust and collaboration, which is crucial when dealing with medical issues.

The exceptional service I received extended beyond the doctor. The nursing staff and support personnel were equally remarkable. They were attentive, compassionate, and efficient in their duties, making sure that I was comfortable and well-cared for during my time at the emergency room. Their dedication and professionalism were evident in every interaction, and I felt genuinely cared for...