Panda Express — Restaurant in Long Beach

Bad experience. Not once. But three times!

First time - burnt fried rice. Disgusting. Right into the trash.

Second time - paltry portions. It was like they were being ultra cheap...we were disappointed. This isn't cheap food!! Why skimp when it's 27$ for two people?

Third time, incorrect order, wrong side given. And on top of that an allergy danger. If I would have eaten what they gave me I would have been sickened.

After 3 messages to their corporate email, even their corporate office simply gave up communication, and to this day have received no final reply. All they did was send a form letter response and a credit for one meal.

Keep your paltry gift ESPECIALLY if you're ignoring the real issue at hand.

We will never order from this store again

How poorly managed and trained your staff is. What a black eye this location is.

And to top it all off, the corporate response, as described, was absolutely jaded and unacceptable.

never, ever again. Pretty much everything that could be messed up will be.

We gave them 3 chances.

One barely...

Don't online order, you'll be waiting longer than standing in line and they'll just straight lie to you. If you have to go to this location just wait in line. My order was supposed to be ready at 6:50, I show up at 7. I saw at the front they had two receipts set out, one was my order. The woman working the register told me, "this just came out and it'll be a couple minutes." Use to work in fast food, things happen, I'm okay with waiting a few minutes. I was waiting for 20 minutes while other people are getting through within 2 minutes of starting their order. That was irritating but the thing that really stuck out was the 2nd receipt that was there before I showed up. The man who's order was on the second receipt shows up after I've been there for about 17 minutes and they told him the exact same thing. "This just came out, It'll be a few minutes." Don't lie to your customers, don't make up excuses, and don't take time to fill up a water bottle while people are...

We just came to eat at this location (04/23/25). Arrived at 9:05 and we were a little bit confused because it seems that it was closed because all the chairs were on top of the tables but lights were on. We approached the door and asked if it was open and the lady say yes! The store closes at 9:30 and the employees started to literally put all chairs up and washing the floors with soap before 9 pm! We asked if we can eat there and one of the employees say yes but “we closed at 9:30” so Basically sit and eat fast! We ordered food but decided not to eat there because , first the smell of soap was very strong so it was pretty unpleasant the idea of eating while having to smell that soap and second because we felt like we needed to eat fast or they will kick us out at 9:30! I understand employees want to go home but starting closing way before closing time its kind of ridiculous! We love the food there but tonight the service and...