I have been coming here for years and never an issue, except from one butcher. A heavy set Hispanic lady with glasses this last visit. She was with another employee talking to another customer that was up to the glass (not behind the blue line). I waited for a few minutes listening to their conversation from a safe distance. Thy were not even talking about meat, just talking about current events. She could clearly see other customers were waiting an just ignored myself and others. I wave Hi to her and she became upset, apparently she was being put out to do her job. This became more evident as she walked over to the area I was standing and immediately said, "yea I can see you there", rudely. I attempted to ask a question pertaining to the meat on display. She immediately shut me down and said "get behind the line" in an angry voice.( I was standing on the blue line). I stepped back looked over and the other customer was still up to the glass. I stated the obvious, that we should all be treated equally and she became more upset but did not address the other customer with the same demand she gave me. I again attempted to ask the simple question and she again wanted to argue. I explained to her i only had a simple question and she said "she didn't have to do anything she didn't want to." I asked for a manager to help and she had a fit and stormed off like a child. Two other employee's came over and asked which one of them I wanted to help me? This made me feel like they were blaming me for her intolerable attitude. I said anyone. Just please treat all the client the same.One of them answered the question and filled my order. I walked by several times after and during my shopping and not till 10 minutes later when the other customer was still there talking to the employee's, did they ask him to move back to the line the lat time I walked by. I told my wife about my experience and said she had had issues with the same person I described in the past. Stater Brothers, I like shopping here, don't make one exceptionally bad employee ruin...
   Read moreI was in the store shopping on Monday at 9:45 pm as I was walking in there was a crazy guy trying to take an entire shopping cart full of food the key holders at the time stopped him and he left the store I continued to the chip aisle as I was on the chip asile an employee started to stare at me and look at my shopping cart I informed the employee that I was not shoplifting and was not going to shoplift and he said to me " I just have to make sure" I walked over to the employee and repeated I'm not shoplifting you do not have to stare at me and he repeated "I have to make sure" I informed the employee I would not tolerate the harassment and I knew my rights and my laws and that I would inform the manager and he stated he I'm just doing my job. I walked off and made a complaint to the key holder at the time Jamie C and she said oh no I'm sorry I need to talk to him. As I was checking out at 10:08 pm I went to go speak to the key holder Jamie C again another employee interfered in our conversation and stated the reason he believes the other employee was staring at me was because thier was another lady in the store earlier with a baby in a stroller shopping and they believed she was stealing. I did not have a stroller I had my son in his car seat in the shopping cart and my Son was wide awake alert and uncovered and what does the other lady have to do with me I came in the store and purchased Gatorade and chips and only went down two asile's and was not in the store longer than 20 mins I spoke to a lady at the corporate office named Debbie and she took my complaint and I spoke with the store assistant manager Erik Rojas informed of the situation as the key holder Jamie C did not I spoke with the store manager Charlie King he was not helpful to be honest the only reason employees are conducting in this manner is if they are being informed to the racial harassment is not right and no one should feel uncomfortable while trying to spend...
   Read moreI like several things about Stater Bros., located on Spring St., at Palos Verdes. First, the day manager is Alfonso C., a very hard working, very friendly and professional leader. He sets a very good example, in my opinion, so I always try to say hi to him. Good guy!
Second, this store has several things about it that make it more attractive than some other places, such as an actual butcher department, which offers really nice cuts. It also has a deli department that offers some excellent fried chicken, among other things. Lastly, there is a well lit parking lot and a security guard on premises, regularly, which makes you feel a little bit safer than a place without these two things.
Finally, I like that the store offers clean aisles, two well-maintained bathrooms, and plenty of staff to bag groceries, clean spills, and collect carts.
True, Stater Bros. is a little more expensive than other stores. They also do not offer a lot of "reduced price" items, or have really great sales, compared to other stores, in my humble opinion.
That said, there is an overall, positive energy at this location, compared to the vibe at the Ralphs at Marina Pacifica or the Vons at Atherton Plaza. Therefore, I give this store a solid...
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