The Coffee Bean & Tea Leaf — Restaurant in Long Beach

Bought a regular sized layered matcha with a birthday cakepop. The service was very frustrating, as I received my drink first [10 min wait not bad] however it took them over 30 minutes to give me my cakepop...I went to ask one of the employees if they forgot about my cakepop. He said they would give it to me soon, well that never happened. It took them 30 mins later and at that point the ice in my drink had melted. I regret not asking for a refund and just walking away without the cakepop. Never ever going in there, mid drinks...

Coffee Bean anywhere is great, and it's awesome having one on campus. I don't actually drink coffee, but I like their teas and their hot chocolate is so much better than those other peeps. The toasted jalapeno-cheese bagels with cream cheese are the bomb! Be sure to get yours on a plate, not in a crummy bag - small thing, I know, but it's a pretty different experience. Best of all, when you leave your tip, you're not just thanking someone for their service, you're also making a tiny contribution to a student getting...

Ordered a cold brew, and waited about 20 mins. I was seeing people that were in line after me get their drinks. Went up to the barista and asked about my drink, and she said they were getting to it; they're backed up... I waited 10 more minutes and people that came in way after me were getting their drinks. One of which was a cold brew. I ended up just leaving without my drink.

I know they're busy, but man it still sucks... I wasted my...