Caffeine Lab at the University Library — Restaurant in Long Beach

I ordered an iced latte with less ice because my throat gets sore if I drink a too cold drink. When the barista called my name and handed me my drink, it was not filled to the top and she decided to educate me on what I ordered. Essentially she said less ice means you get less of a latte, however, I used to work at starbucks and that was never the case. The ratio of ingredients changes in proportion to whatever the customer asks for whether that is more ice or less ice. I was in a rush because I had a class so I walked off frustrated and with a drink that was half empty. I wanted to post this as a warning to anyone going here if you decide to customize your drink.They claim to be like Starbucks but the reality is very different. You might not get what...

I hate having to give a bad review but this place is a mess. For some reason they always have new workers who don't know what they're doing. The line is often huge and slow moving. I've received the wrong drink, or a drink made incorrectly too many times to count. I've watched "barristas" dump drinks all over the counter on multiple occasions. If this wasn't one of the few places to get coffee on campus, I wouldn't come here at all....

This Place is a great snack/coffee place, especially if your a Cal State LB student. But I think people need to understand that this isn't a typical coffee shop, open all the time like a Starbucks. The Hours will change during Finals week, during the school breaks, holiday's, and any events the Library or school might have. So it can seem...