
Received a call from Leanne, the Marketing Manager, who sincerely apologized for the misunderstanding and is refunding the difference of the hot dogs. I appreciate the effort to reach out to me to make it right. Thank you Leanne. Keeping my original message below as I still feel a disclosure should be included on the website stating that "discounts to not apply to online orders". Called and asked if there was a special on hot dogs as it is National Hot dog day today and she said "yes" . Went to their website to place a big "office" order. Picked up the food and all the fries were overly done (practically burnt), dry and not to mention mostly small flat pieces. While calculating what "co-workers" owed, saw that the hot dogs were charged full price. Called the Windmill wherein I was told that the half price does not apply on online orders as it is considered "third party". I then told them we ordered through their website and not a third party wherein they then stated that the website is through door dash. How are we to know this? Well only when you click on "order" and IF you scroll to the bottom do you see powered by "DoorDash". No where does it state discounts do not apply! We have placed numerous orders as a group but never again will we order...
Read moreTook my family down to Long Branch this wknd. Spent the day at the beach, then decided to grab some food from an old seashore staple, Windmill. I went in with my 2 children, ages 10, and 12. My wife grabbed a seat outside, and I proceeded to the counter to order. Now I was wearing a shirt with an American flag, and a police emblem on it. The manager, Joel, an older, black gentleman refused us service because my children were not wearing masks? I said I would have them cover their mouths with a cloth I had in my pocket, he replied, " please leave".. I could not believe what I was experiencing. As I was leaving, I couldnt quite make out what he said, but it sounded like, " Now how do u feel?" Not sure how to interpret that comment, but I figured I had better leave. As a word to LEO in the state, it appears that u are not supported by Joel, and The...
Read moreMy husband went into this location to get food for our family of 4. Due to health reasons, he cannot wear a mask. According to the law that was clearly posted yesterday, June 18th, a person cannot be denied service if they cannot wear a mask due to health reasons. He had a towel over his mouth to place the order and was told that would not suffice and a mask was needed. Not only was the employee, Joel Eastman rude to him, he denied him service. My spouse is a law enforcement officer and Eastman was aware of this. As well as a racial difference between the two. So not only were we discriminated against over a medical reason, but also professional and then race. We will NEVER come back to this location or any Windmill location. The blatant disrespect for a patron of this establishment...
Read more