Burger King — Restaurant in Longview

Our food was great, but the drive thru line is the only part of this restaurant open due to COVID. So, we started our wait, with a line 4 cars long 5 including ours. We thought it should be a small wait, but nothing crazy long..well if u don’t consider 29 minutes to fill 4 orders that bad...we only made it to the payment window at that point. It was well over 30 mins before we left with food. Idk why it took so long with only drive thru open/worry about..but maybe, it’s just me & I’m being unreasonable, & Expecting more then I should.. But, with the inside closed,(that’s over 50% of their business they don’t have to tend to), & im sure ppl are working drive thru that nor has before, & that’s a different monster in itself to handle...but 4x’s longer that’s a little unexplainable right? I mean I could’ve sat at restaurant like Olive Garden, Cheesecake Factory, Applebee’s, all those no reservation, 3 stars restaurant could complete my order and have it cooked and brought to table within, or under 30 minutes 10/10 times....just saying you could walk 3 miles at a standard slow average pace within 30minutes, but not fill 4 orders.....idk but food was good,nothing wrong there but I will not visit this location again due to wait times....sorry lost my business..(did you know on average customers with bad experiences tell 8 ppl on average? When a good experience in a store or restaurant only tell on average 3) just thought I’d leave that Easter egg for...

Nope never again. it was the Kelso BK I first went to when I moved here 19 years ago. they were the fist to be happy to offer a 10% discount for vets. I said are you kidding? so yeah that was my go to for food mainly because I felt a bit appreciated. Well this store informs me no, this particular franchise no longer HONORS the card (My VA card). I am going HONOR? do you have a clue how serious a word that is to me and to anyone who has really been there. And then suddenly have to go to war? I mean for gods sake! Well I am still pretty mad though I am accustomed to that whopper I stopped into this store again for a drink just today. Well it was odd there was nobody there. well there was the drive thru gal but she was busy who was going to take my order. I smiled and waved to her she came and said she was sorry but they only have Three people to do everything today. I am going um, so? call the owner have him get in here. She states no he is very busy having ALL the Burger kings from Centralia to Woodland and now I am like, Barf? He has now all the burger kings not HONORING the military. So on principle sadly I will not patronize any BK in this area though I...

I came to this location and ordered my food I told the employee that I was allergic to salt so if they could not put it on my fries I was waiting for my big fish too cook and that was going to be over 4 mins he told me the fries were fresh and told him that wasn’t the point I have an allergic reaction so he said he was going to make new fries as I was already waiting he brought my food out and I left after I got home there was a lot of salt all over my fries I called and asked if I can return to the store and get my unsalted fries and he again told me they were fresh I reminded him I have an allergic reaction I just wanted the fries with no salt he proceeded to me he put the fresh fries in the trey and they must have gotten salt from that I told him I have worked in fast food before the fries go straight from the fryer basket into the carton to avoid getting salt on them then mix the remainder then he said that he could not do that because of a policy they had and refused to fix the order and said if I went back I would get the same thing… some of the worst customer service I received and never have I been told this at any...