An Noodles — Restaurant in Los Alamitos

This review is not based on the food but on the online experience. I am not the one to leave reviews but not receiving what I ordered or any response from the restaurant left me disappointed. My experience comes from the week of Thanksgiving of 2024. Before my family and I left to visit family we had spent most part of the day cleaning our house. We did not want to dirty dishes so we decided to order from this restaurant since we had not tried it and frequent on a weekly basis restaurants a walking distance away. I placed the order and paid online about an hour before the advertised closing time on the Google description. I arrived 10 minutes before the estimated time the food would be ready, and the restaurant was already closed. I checked my phone and I had received a message saying my order would be ready the following day just after their opening time. I would have cancelled the order but the option was not available. I decided to wait and see if I would receive a refund, but that never happened. I then proceeded to use the “Contact Us” on their website and explained my situation, a couple of weeks went by and still no refund or response. I proceeded to dispute the charge and the findings came back with a no refund. The reason was that chowbus, the third party company they use for billing stated I received services because there was a receipt that showed I paid. The payment was done online in order to place my order. I noticed there was an email aside from the “Contact Us” as a way to reach the restaurant. I emailed them explaining everything I had done to that point. It has been almost a month from that email and I never received a response.

It is disappointing that a business will take money from a customer and not provide a service or product for it. All I was asking for was a refund, but their lack of response has led me to write...

Kind of hidden and never thought to come this way from Rossmoor. Glad we tried. Every was great. Nothing fancy, just simple and good. Not the best but just satisfying! Note, no issue parking but small space. Limited seating.

Note on my rating, sharing this as I believe some may assume a 3-star review indicates a mediocre experience.

5 stars: Exceptional! Outstanding food, service, and/or experience—well worth traveling for. (For example, we often drive from San Antonio to Austin just for Uchi.) 4 stars: Surpasses expectations in terms of food, service, and/or ambiance. 3 stars: Solidly good or meets expectations. I would revisit any place rated 3 stars or higher. 2 stars: Falls below acceptable standards for food or service. lol 1 star:...

Came here with the family on a hot day, craving some pho. This place offers free soda & water along with free noodles with a purchase of their pho. Just that alone is worthy of a high review. Service is great! As soon as you enter the restaurant, you’re immediately greeted by friendly staff members. The music is not loud & doesn't interfere with conversations within the group. The food is delicious! Pho is competitively priced with nearby restaurants. Garlic noodles have great garlic flavor. The grilled chicken vermicelli noodle was Smokey & charred to perfection! The chicken in all the dishes were so juicy! Usually dry at most places, this place doesn’t disappoint. I’d definitely come back. Worth...