Kampai Sushi House — Restaurant in Los Alamitos

So first of all, while looking in the area for good bento lunch box options, I came across Kampai Sushi House, which was very close to where I was, and fairly highly rated. However, when I went to the actual website to check the menu, etc., I was immediately confused. Their website makes it sound as if they are not open for in-house seating/dining. It simply says they are "now open for take-out," and it makes reference to checking back on their website for any changes. You have to scroll far down the site to find hours and menus, but still no mention of in-house dining. A call to the restaurant revealed they ARE open for dining, as well as take-out. They suggested that the site hadn't been updated since Covid... um, hello, that was years ago, as far as businesses being closed and only available for take-out. So once I figured out I could eat there, I decided to give it a try.

Ordered a standard chicken bento box. The included egg flower soup was too salty (and this is coming from someone who generally likes things more heavily salted.. and is also a bit salty ;). And the bento box food... salad was not crisp and fresh like most places, the rice was dry instead of sticky and fresh, and the chicken was overcooked and bland... and also a bit dry. Overall, very average, and definitely not somewhere I'd go again. Far better...

So I've ben coming to this place for more then a year. About once a month or every other month. Sushi has gotten expensive in most areas and some places I feel don't even try. This place how ever knocks it out the park every time. The food always tastes fresh and I always order the same thing. The kill bill and the 911 both spicy tune style rolls and the rainbow roll wich is my favorite! I've never dined at the restaurant But from what I can tell The Times that I've walked in it's always clean staff is always friendly and the place for the most part is usually busy . However I call ahead every time and they are honest with the wait time and sometimes even faster than what they originally tell me. You can't go wrong here at this location I've had different roles and they have all been very good. The quality of the fish is the main selling point for me because it always taste fresh and the texture is perfect. Parking can get a little tricky at times but since I call ahead I always plan ahead and know where to park on the street or other side of the shopping center but thats only if it's super busy on a Friday night or something. Over all...

My family and I have been dining here for many years. We spend at least $10,000 a year between all of us. I have always enjoyed visiting with Tom, one of the owners. That all ended this evening. I ordered Toro. It's expensive because it's a delicacy. We'll this time it was not good. There were 5 pieces. The first couple were fine, but then the next couple I bit into were chewy. So I told the server who told a manager. The server came back and told me they check the piece of fish and found I was right. That in itself was weird. He might as well have said I was found not guilty of lying! Hahaha. Anyway, instead of taking it off the bill, they reduced the charge from $32 to $25. When I objected, I was given a lame excuse which I did not accept. Then, the server got rude. Next the manager was even ruder. I was shocked. I admit that I got angry at how absurd they were behaving. I paid the bill. They got their $25. And we'll spend our $10k a year at another sushi restaurant. That manager should be fired. But I think he may have been an owner, which makes it...