Flame Broiler — Restaurant in Los Alamitos

I love teriyaki and Korean-influenced lunch plates/bowls. Unfortunately this place was the definition of meh.

I went in late afternoon, definitely not a meal rush hour. They advertise everything being fresh and hot but my combo chicken and “steak” plate was ready approx 30 secs after I ordered. No grilling, definitely not fresh cooked. Meat had clearly been sitting in a warmer. Even the person ringing me up didn’t call it steak she just called it beef and chicken because it’s exactly what it is there’s no steak involved.

The meat by themselves, the beef being more traditional teriyaki, and the chicken being more Korean infused flavors, really actually didn’t have very much flavor at all. The only flavor was in pouring the very generic teriyaki sauce over the top.

I will say the meats were fairly tender but not fresh and hot. The “Salad” that accompanies the plate has nothing more than shredded raw cabbage and they give you a little cup of dressing to throw over it. And half an orange in the other side.

It wasn’t horrible it was just completely boring and not worth the time money or calories. It served a purpose but that was it. First and...

I give it a 5/5 because they have great food and I came out of it with a fun story. To give a little context the employee was (wo)manning the front and she had a line of customers as well as a nice elderly lady sitting down. This elderly lady was definitely hard of hearing because as the employee was taking an order for a customer, the elderly lady yells out "this table is dirty!" Now it was to the employees surprise that the lady yelled this out and she looks over at me and I am looking at her, and we make eye contact and try not to laugh. I look over at the elderly lady's table and there is one small crumb of delicious forgotten beef. What made this even better was the elderly lady choose to sit at that table out of all ten or fifteen tables available to sit at. I was the only other person sitting down. And that is why this flame broiler gets a 5/5. Also the meal was like 9 bucks for a bowl. So just an FYI it's kinda pricey for some beef, rice,...

I came into purchase a magic sauce and a middle aged woman attended me, clearly irritated since the moment we walked in. I asked her for a bottle and politely asked, how much it was going to be. She makes a smug face visibility disgusted to attend us as she dramatically pointed towards her screen as If I was supposed to know the price. She had that same attitude with several other customers as-well. This is completely unacceptable as it diminishes the brand appeal which is widely known as an excellent franchise. I eat at your locations quite regularly and Iv never had a negative experience. This was extremely disappointing to see. Especially in these modern days where money is tight, if I decide to go out and purchase with you over your many competitors, the least I can expect is an employee with basic courtesy and respect. I hope this issue gets resolved, thank...