Xtreme Sushi Restaurant — Restaurant in Los Alamitos

We ordered about $75 worth of food last night for a family dinner. We got it to go. Ordered two separate orders of California roll. When I got there to pick it up, there was a menu at the front desk. They were not allowing people to dine in, so there was a table right at the entrance where you had to stand. The very young girl told me they were still preparing my sushi and it would be another 5 to 10 minutes. At the bottom of the menu in very bold print it said "2021 SPECIAL. BUY 2 GET ONE FREE SUSHI"

So of course, I asked if I could get a free order of sushi for the 2021 Special.

I swear.. this is how the exchange pretty much went. She said Oh, no you can't do that. I stared at her. I said Why not? She said Oh, well we can't do that because you already ordered. I said, How many orders did I place over the phone? She said two. So I pointed to the printing and said but it says Buy two get one free, so can I get the free one? She said, Oh, no you can't do that now. I said Why not? She said because you already ordered. I said, Yes but that's the special. She said I know but you had to order it all at the same time. I said, why? She said, Because that's the only way you can get the special. I said, what does it matter? You're still making the sushi. She said I know but you had to order it all at the same time. I said, But why does it matter? She said, Well you just can't do that. I stopped conversing with her because of the frustration of the conversation.

I took some stuff out to the car, came back to pick up the rest of it, and then asked her Well, why did you not tell me about the special over the phone when I ordered? You were the person I talked to right? She said Yes. I said Well how come you did not tell me about the special? And she said, Well I thought everybody knew about it already.

I'm thinking, why the heck would she think that somebody who is ordering dinneri over the phone think that we would already know about the special? There are about a dozen sushi places within a 5-mile radius of Los alamitos, and there is about 100,000 people that live in that area.

I was about to explode, so I did not continue the conversation...

We enjoyed most of the sushi we ordered as they all seemed fresh and enjoyed some unique combos. Only thing it was a little pricey, but we would rather have quality sushi once in a while. Would come back again! Would have appreciated less TVs as there were 3 and I like going to places where my little one would focus more on his meal. Yellowtail sashimi -was melt in your mouth succulent. Albacore carpachio- had jalapeno and another spicy seasoning on it. Pretty tasty if you're ok w spicy. Classic combo- good, nothing special. Ordered it for a kid. Mango salmon- loved the ratio of salmon to mango and appreciated that the mango was ripe. Bamboo roll- we liked that everything stayed together easily without falling apart considering it was in soy paper. A good combo of fish. For more on IG:...

This is tuff for me to review. Sushi that is open late in orange county versus a similar offering in Los Angeles is not the same . The quality and price for services in Orange county is difficult to compare because of what is recived in Los Angeles. Let me say it is open late Not the worst sushi nor the best sushi. I worrie about places that are not crazy busy but maybe it is usually busy I was just there when it was slow. Staff was super cool for us arriving very late in the day. Place was clean and well put together better than what is found in Los Angeles Parking is rigth out front Good for date nigth or a group of friends . Easy to notice from traffic Prices seem ok . Had an...