Ordered a family meal for mothers day to pick up to take to the park with my 2 toddlers. Estimated time to be ready was between 1235P and 1245P. I showed up to pick up my order at 1230P and noticed a sign on the door that's said "be right back" and the door was locked with all lights off. I figured I would would wait a few minutes before I would call. 1240, no one showed up. I called the restaurant number and it rang and rang, no one answered. At this point I'm worried my food wasnt even started yet. 1245 another car pulls up to place an order. I advised them I had placed an order and been waiting for pickup with no luck. The couple called the phone number on the help wanted sign on the door and the owner answered and said she would be right over. About 15 mins later she shows up to open the door and says she can not find my order and asks me to show her on the screen. I pointed it out immediately, the first order placed on her screen. She then says it will be about 10 mins. My first thought was am I getting reheated left overs? This is an authentic halal restaurant I hope it takes longer or there is nothing fresh! As my two toddler were getting very impatient told her I'd be right back to grab the food. I went to the car and came back several times to check on my food. 140pm my food was completed to pickup. All the owner said was she was sorry for the wait. No discount no extra grape leaves... nothing. Okay well then at this point kiddos are ready for naptime and we just go home. Good thing because they didnt include silverware or napkins, I even specified on order! AND my kids burger was wrong! I asked for everything on the side since well... toddlers. And now I have 2 mad kids and one unhappy mama on mothers day! Great reviews for the taste of food but the worst service I've ever...
Read moreI have been to a lot of restaurants that serve gyros. I am serious when I say this; no two gyros taste the same. The ingredients of gyros are so pungent that the tastes could not be more different once you’re half way through. The gyros at Halal Gyro & Pizza house have the most edgy gyro around. It is made to enjoy the whole way through without growing tired of it. The reason why I like the gyros here probably has something to do with the tzatziki sauce. Or another reason might be the way the gyros are served. Many of the plates are a type of open-faced gyro and are accompanied with rice, and not folded like I’m used to. They prepare it folded also. The kabob dishes are delicious also. They aren’t dry kabobs like I am used to they are not overcooked, but just right.
Then way over on the other side of the spectrum is the other menu items. I thought this was a bit strange, but the sandwiches and pizza are fantastic. I have heard people say that restaurants need to choose what they specialize in. This place has talented chefs and cooks, because I like all of the food. Check the place out if you’re in san Fernando valley, you...
Read morewhen we pulled up to the parking, the lady came out asking us to park a little far saying the parking is for her customers only and we told her that we were coming to her restaurant and then after we went in she was telling us that the homeless people are always blocking her parking but i would rather have her asked us if we were going to her restaurant rather than assuming otherwise yk. they were nice enough to let me use their employee only restroom. we ordered their chicken wrap which was 4/10 it was cold and it wasn't anything special we also got their chicken afghani plate which was a 10/10. as we were leaving we asked for extras hummus and it was $5 but as i was pulling $5 out of my wallet she saw a $1 bill too and she asked for it and then put it in the tip jar, which i didnt quite like because i was gonna tip regardless but asking for it like that is weird to me. i feel like everywhere if the owner is a little older they have this habit of doing this with tips but overall they were nice but those are some of my...
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