Tortilla Inn Bar & Grill — Restaurant in Los Angeles

I stopped in for lunch today and arrived at the end of their weekend brunch... They had live Mariachi band along w/their brunch which is awesome (not sure if this is every weekend though)... Definitely going to bring Wifey out for brunch one of these weekends to find out! Now, onto the important part... The FOOD! It was absolutely A-MAY-ZING ‼ I've always been able to gauge whether a Mexican joint is good or not by the salsa they serve you with the chips at the beginning of the meal... If the salsa's on point, typically the rest of your meal will be as well... I'm Mexican and as such a tough critic of authentic Mexican cuisine! This place did NOT disappoint!!! I ordered a Wet Steak Burrito Supreme, at the recommendation of Kareli (our server), we'll get to her in a sec... The burrito's ratio of meat to rice and beans was perfect! I asked for extra cheese in mine and they understood the assignment... I also ordered a Taco de Papa (Crispy Potato Taco) also a great tester of skills at a Mexican restaurant... It was so freaking good! My Brother ordered the Chicken Taquito Plate w/Rice & Beans and he said it was sooo good as well... Our server (Kareli) was extremely friendly, knowledgeable about the menu, and even though she was SUPER busy, still made sure we were well attended to during our visit... She was running around like some kind of Superwoman‼ The owners (Juan & Veronica) were there having brunch with their family and they even took time out from their family time to greet us and make sure our visit was a good one! I'd STRONGLY recommend this restaurant to anyone who's searching for great Mexican food experience in the SFV!!! Keep up the good work... Wifey and I will DEFINITELY be back for a date night, Veronica mentioned they have Karaoke on Friday nights... Sounds like a great idea for a date...

First off we got sat by a girl with very short hair! She doesn’t seem to have hospitality service or manners. When she sat us down it took approximately 20 minutes for them to attend to us.

I work in the hospitality industry and first things first is to provide customers with chips and salsa instantly especially if you know the food is going to take forever. Also in a hot day waters would be ideal knowing that it’s summer now. When the chips and salsa finally came out it was halfway gone, keep in mind there is 4 of us and we are hungry.

I ordered the Chilie Verde plate when the server took my order. 20 minutes later someone comes out and says there is no more Chilie Verde. So I asked for chicken flautas. I’m scared to even eat now.

Service is unprofessional and inconsistent. The chef or cook needs to communicate with the front of the house so they are informed about what items are not on the menu or sold out. So far 1 star food just came out finally as I typed this last sentence let’s taste it.

Food is a 3 l. They need a general manager if they are going to charge the prices...

Went for the first with the family and everyone really enjoyed the food and the service overall was good too. Reason for visiting was that there Instagram account kept popping up on my feed and food looked really good so decided to give it a try. One of the dishes that kept coming up on Instagram was the Guanajuato Burrito which looked and sounded amazing. So that’s what I ordered and I wouldn’t say I was disappointed because it was delicious but perhaps just not over the top as I imagined it would be. I’d say my biggest disappointment was the price for it, based on pictures I had seen and considering the price point of $16.99 for the dish, I thought I was gonna get a huge burrito that would leave me feeling full and satisfied but I was left wanting more of the good flavor and still just a little bit hungry. I would love to enjoy that burrito again but not for that price, unless they start making them bigger and I feel like I’m getting my money’s worth I probably won’t be going back very often as I...