Jersey Mike's Subs — Restaurant in Los Angeles

Stopped by for a quick sub. 4 people working two people in line. Nobody greeted me which is unusual, unlike when I have gone to other Jersey Mike's locations. I order, go to next step look down at toppings and I immediately saw that the lettuce looked Not Fresh, wilted, and lacking in Green lettuce. I was disappointed and then when I saw one of the workers pick up the extra lettuce(had juices on it)that had fallen around the actual lettuce container and causally throw it back in. I was totally grossed out! She then asked if I wanted it Mike's way and I said Yes, but NO lettuce, it looks bad today. She didn't look at it or ask me why I felt that way, or call the manager. Mind you it was not very busy. Two people behind me. Then when my sub got passed to the next worker he nicely asked if I wanted it cut, I said yes. I get my sub home and it's cut Very uneven the meat is falling out one side and again, not like the service I am use to at other locations. I'm not sure what is going on with that location, but I may not visit again. Especially if the workers are ok with tossing fallen toppings from around the counter back into the containers. I just don't think that is ok IMO.

Update:I did call the location and spoke with the nice assistant manager. (The actual manager was out.) She said that scooping the lettuce up and putting it back in is Not ok. She wrote down what I said and offered me a credit for a new sub. That was very nice of her. I'm not in the area so I told her that there was no need. And my concern was safety of food being prepared. Then I described the worker who made my sub so they would know and could discuss it. Well the assistant manager said that I had just described The Actual Manager for the location. I said "Wow!" That stunned me. Because again, what was done was not ok. It's a health code violation. So No, I will not be going back any time soon. I wished the nice assistant manager good luck and hopefully the Actual Manager will change the way the location...

They keep raising the prices (this is true at this location and other locations). The Veggie Sandwich is not worth the more than $10 with tax. It's just cheese, lettuce, and tomato. If you want pickles and yellow peppers, you have to ask for it. They always put too much vinegar and olive oil; so the sandwich is always soggy. Most normal size sandwich is over $12. The company just added a 10 cent fee if you order pick up for bag fees. Given that every time that I've ordered, I've never received a bag. I don't need a bag. Save the planet and not give people bag unless they ask. The fee is a scam to make money from customers.

I am adding an update because they continue to charge for bag fees, even if you state you do not want a bag. California SB-270 - (f) A store, as defined in paragraph (1) or (2) of subdivision (g) of Section 42280, shall not require a customer to use, purchase, or accept a single-use carryout bag, recycled paper bag, compostable bag, or reusable grocery bag as a condition of sale of any product. Therefore, they are...

Completely horrible experience. I went in for lunch around 11am on Friday 6/17. Nobody else on line and I was met with a full on passive aggressive attitude from all workers. No greeting or acknowledgement at all. The guy making sandwiches refused to even look up and acknowledge me. When he finally did, he spoke down to me, as if I was bothering him, and was snapping at me with his questions about what I wanted. As if I was a bother to him. Although no one else was ordering, it took about 20 minutes to make my sandwich. and everyone’s back was to me. Then he rung up part of my order for someone else. After I was rung up, he just spun around and walked quickly away. No acknowledgement that I had just ordered. I don’t know what happened to this place. They used to be so nice there. I will never go to this location again. They have lost my business forever, and I suggest they clean house and train a new crew that actually puts forth some effort into making their patrons feel...