I don’t like to post bad reviews, but my experience here yesterday requires it. I ordered two smoothies and was the only person inside. Waited around 20 minutes since it looked like they were taking care of online orders first. The girl who made my smoothies made them individually even though they were both the same. Could have saved time by making them at the same time. They were handed to me with juice all over the sides so I had to wipe them off. I didn’t say anything to them about the wait or the juice on the sides of the cups. The biggest issue is in the next paragraph.
I was sharing the smoothies with family so I drove home and started drinking it when I discovered there were pieces of plastic chopped up in my smoothie! Not one piece but a bunch. As if something fell into the blender and got all chopped up. I drove back to the store since there is no number you can call. Never heard of a store not having a phone number. They gave me a refund and did seem to care, which I appreciate, but couldn’t figure out where the thick plastic would’ve come from. I’m sorry but the staff is poorly trained and it’s a shame because it did taste good. After all of that I went to Whole Foods for my smoothie instead...
Read moreJoe and the Juice in Brentwood is the place to go if you want a healthy, unique, delicious smoothie with fresh ingredients. I first tried them in New York years ago, and I was excited when they made it to the West Side in Los Angeles.
My favorite category are the vegan shakes because they have avocado, my favorite smoothie ingredient. It’s a great option if you’re lactose intolerant like me but still want a filling & creamy smoothie, and you know I love that they have agave straws (better for both the environment and your drinking experiences than paper or plastic).
The Blue Magic ($12) tastes like healthy fruit loop cereal, the natural color from the blue spirulina is pretty amazing, and the hint of citrus is refreshing. The Blue Magic (rightly named) has Blue spirulina, Hemp seeds, Avocado, Protein, Dates, Lemon, & Oat-coconut milk. Next time I’ll try the Green Gains so I can try the differences in the spirulinas.
The staff is super cool, and Owen and Larissa are both nice and great at their jobs, even when rude customers come in. They have an app where you can order ahead, and they have free parking in their lot behind the store, where they have spacious indoor and...
Read moreToday personal was very unprofessional. 3 people working ( 2 girl and 1 guy) they made cold sandwiches, and not crispy as usual . Even they been making it upfront if me. Also they been arguing that they don’t have macchiato coffee! And that they don’t know how to do it ! Even it’s listed on they app and it’s many time we been getting it. One girl was extremely rude!!! EXTREMELY ! I would not keep this employee in customer service. Second girl just did not know what she is doing . And guy was silent. Also I mentioned that app is not working for 2 days and I had to order it thorough google. They did not care about it and did not care that usually we getting coffee or smth for free since we usual customers . Food was not the right quality as very bad customer service. We will continue buying since we love the place. But would highly recommend managment to look in...
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