My experience was terrible today. I have the same issue with a particular worker each time I come into the store. The first time my partner even mentioned she had an attitude was when we were selecting our flavor. This was our first time at this location. She was surprised I even went back a second time. The ice cream is good. The service was bad. I got my ice cream and my cup wasn't even filled. There was a good amount of room left on the bottom of the cup. I waited after paying to let her know and she made it again the same way this time it has less than before. She seemed aggravated that I even mentioned my cup not being filled. I paid about 5 bucks when I should have paid 2.50-3 bucks at the most. I waited again and I told her about the same issue and I asked for my money back because I didn't like the service and I felt like I was overcharged for the amount I re cream I got which she declined. Mind you I never left the store. What pissed me off too is she dragged other customers in to the situation by asking them to ask me if I had any questions in Spanish. I knew what she said and she assumed I didn't. One that was blatantly unprofessional and ignorant as hell. I asked if she had a manager or if I could speak to her manager. She ignored me for a good five minutes After that she turned around and spoke to a customer and then said to me annoyed “Wait so you can speak to my manager”. After ignoring me and responding like that. I told her I'm good l don't want to listen to you now or wait and I will make a review. At this point, I felt she was beyond unprofessional. I will not be coming back. I always support La Michocanas and I will not be supporting this one again. I would have given 5 stars because of the other workers I have encountered were great and the ice cream is delicious. However, this particular worker knocked it down to three when I should have given a two. The ice cream quality and taste...
Read moreWithout hesitation, I am rating it a 5 star ice cream place! Soooo yummy!😍
They have cold delights that are made with milk, and those that are made with water. The coconut popsicle has soooooooo much coconut meat in it. Great flavor.
We also chose two scoops for a medium size cup - passion fruit and guava. Love the passion fruit one! There’s quite a lot of super hard seeds in the guava one, can’t chew them at all… but still quite...
Read morePoor poor service., only one person. .. are you kidding me for the summer that’s insane I literally see people walking out because of the wait time that they have to do not to mention unfortunately the person they have there does not speak English . I had to leave waiting too long just...
Read more