The place looked nice and cozy. The cashier guy was nice. After getting my food I went outside to get my kids something different from the other shops. It was cold, so we went back inside to eat our food there, but were told we couldn’t eat there by a female employee. I told her I’d just bought the food there and she looked at me like I was lying saying no outside food was allowed, but there were no signs anywhere. I told her again, I just bought my food there and she let us stay, but later came back to tell me next time you can’t come in with outside food. I felt she was giving me attitude and did not feel welcomed. She later went to put up a sign on the door that said no outside food allowed. I understand they have rules, but the place was literally empty, the food overpriced for a small piece of fish and a box full of fries. I don’t know anyone who wants to spend their money to get treated the way this employee treated my kids and I. And I did clean up the table before we left. Definitely not the best experience and will not be returning. So disappointed my kids and I really like this hang out spot. All the other restaurants have great food and great customer service.
The reply of the “owner” says a lot about the way customers are treated here. To clarify, I DID purchase food and a drink from this restaurant so not sure where’s the “entitlement” when I actually...
Read moreLong Beach Fish Grill is on The Enclave at Torrance. There are a couple of restaurants at The Enclave and I tried the food at this one. They have specials and also have a pretty descent menu. Once you order the food is prepared and ready within 15 min or less. You get a transponder is you order to go. If you eat in the restaurant, they suggest a 15% service fee (tip).
I ordered the Fish Sandwich Combo. Grilled white swai fish, romaine, roma tomatoes, pickles, red onion on Giuliano’s French roll. The combo comes with house-cut French fries, house-made coleslaw and a choice of soda can or bottled water. The combo is $14.45 + tax so I paid $15.83 which is not bad for the amount of food I got.
The sandwich and fries come in a box and I have to say I wasn’t expected to get that much food. The sandwich is pretty big and cut in half. They serve a lot of French fries so that’s pretty nice. It’s a lot of food that you can have left overs for those that don’t eat a lot. I finished all of my fries and sandwich because it was tasty.
I will definitely go back and get this combo or maybe try something different.
I do...
Read moreI WAS a regular Faithful customer that came in every week until this past week. My regular cashier who is a really nice Hispanic male, always takes care of me, I tip and I’ve never felt discriminated upon until I went on Monday the cashier Black woman who I’ve seen that normally works in the back was up front who never smiles I’ve notices unless your White served me and my simple order for fried Shrimp and fries some how never got processed I waited 25 minutes 3 other white patrons that ordered AFTER me got there food and after waiting 25 minutes I asked for my money back the manager I guess struggled to do that and the Black cashier had the odassity ,gull to say fried food takes longer, it might but 6 shrimp & fries don’t take over 25 minutes and I guarantee you if any of those 3 white patrons waited 25 minutes there would have been a different explanation given. I will never go there again and will consider filing a discrimination to the better business.. So your going to loose count 25 or 50 dollars x 4 weeks a month in a year give or take a week over $2300.00 x the 10 people co workers & family….I hope it...
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