McDonald's — Restaurant in Los Angeles

EveryTime my mother comes to this place to order breakfast, the guy in the mic (drive thru) notices my mother can’t speak English, she is currently taking classes learning how to speak it. The problem is he notices & still doesn’t call another person to translate or take her order THERE ARE PLENTY OF HISPANIC WORKERS IN HERE THE SHIFT LEADER IS HISPANIC THEY ARE DOUBLED MIC IN THERE . & they still don’t help her out. That slows down the employees & just causes more hassle most of the time I go for my mom but when I’m not available she goes on her own. There’s also a promotion on beverages/ smoothies/ frappes where you buy one & get one for $1. She purchased 2 frappes and they charged her the original price on the second one. What’s the whole point of having promotions if you’re not going to offer them to your costumers. To me that’s stealing and overcharging in my point of view. Just because people aren’t aware of these deals, doesn’t mean go ahead and take advantage. It’s sad...

I haven’t been here for months but I decided to pass by and get some food since it was still open and is one of the closest restaurant around my house. Last time I’m coming back never coming back. I ask for freshly made fries I wanted them soft and hot not hard & burn. Fries taste like they were sitting there for a while and were just drop just to get rid of them, horrible oily taste over cook. SMH. the Mc nuggets i ask for it well done not double well done. Waste of money I had to throw them away. it seem cook wasn’t paying attention while he was preparing my food like if he left them there and left to do something and got distracted and completely forgot about them. It took 15min for me to get my food. Customer service was ok proper manner but the food HORRIBLE. just a heads up for the people who come and order from this mc Donald’s, check your food before you leave. I spoke too soon when I...

Giving my rating purely on service, which to me is one of the most important things specially, for a McDonald’s . Everyone knows what taste like ‼️ obviously we are going to continue to buy it, but service was bad . Not going back to this one . The person who took my order was nice, and the first window where I paid as well, but when I was given my food, the lady was very rude. I was there between 3:25-3:30 . She seemed very bothered that I asked for ketchup. And when I asked for a different sauce she looked at me like I was from another planet and wanted to charge me .35 cent usually I have no issue, but it was the way the lady looked . Made me wonder if she was paying out of pocket for it her self . I will definitely just drive a little further to get...