McDonald's — Restaurant in Los Angeles

I couldn't believe it when I found one-star Yelp reviews about this specific McDonald's location. I decided that all of these one-star reviewers had to be some kind of insane entitled special flowers. Nope. It turns out they were absolutely correct. This is the worst McDonald's I've ever been to in my life.

My breakfast sandwich tasted so horrible that I ended up throwing it out. And when I placed my order, I wanted to buy a caramel mocha iced coffee. The girl behind the counter tells me "I'm sorry, but we don't have caramel here." I said "You mean you're all out of it?" She responds "No, we don't ever have caramel here."

Then why is there a caramel mocha flavored iced coffee listed on the menu if this particular location never stocks caramel?

Finally, when I contacted McDonald's corporate office about my experience with this location, they weren't the least bit interested in what I had to say. I got some generic form letter ridiculous email back from them in response. No wonder McDonald's Corporation suddenly finds themselves losing money by the billions of dollars of customers go somewhere else to...

I'm not one to really go on here and give a bad review. But today my experience was just horrible. I ordered the new buttermilk chicken tenders 10 piece. I go home and they are not edible I couldn't even bite through them... hard as a rock. I drove all the way back for them to see and maybe exchange or get a refund. The girl in the front was really nice but the managers told her they cannot do refunds without the STORE MANAGER. Not only that but never did he even look at me in the eyes or try to apologize he seemed so bothered that I was returning them. His name is FRANCO worse customer service ever. I don't understand how a manager has that type of customer service he was so unpleasant and rude. Ignored me when I was trying to talk to him. I'm so disappointed this is my closest mc donalds I hives's I'll be driving a little further next time to avoid being treated...

After placing my order I was given a number on a stand to place on my table and was told the order would be delivered to my table. At some point I knew it was taking too long and when I went to the counter there was my order getting cold. They probably called my number (the one on my receipt, not the one on my table) but I wasn't listening because I assumed it was going to be delivered to my table as I was told. I ate it even though it was not very warm anymore. When I told employee about my experience she offered me apple pie which I accepted. So be alert when offered table service, it may not happen, listen for the number on your receipt...