McDonald's — Restaurant in Los Angeles

My mom and I went through the drive thru and wanted icecream and the cashier Karla said they were out . My mom nicely asked her why the machine didn’t work again because the day before we also wanted icecream and she proceeded very rudely to tell us “if you don’t like it there’s other mc donolds this isn’t the only one.” Furthermore , while we were paying for our meal , I could listen how someone asked her the same question and she responded nicely because the customer spoke in English. This is unfair treatment because my mom spoke to her in Spanish and she answered so rudely. This was my favorite McDonalds to come too also but not anymore after this incident. Is this what your company aspires discrimination within hispanics now ? Just because my mom didn’t speak to her in English ? Cmon this is AMERICA THE LAND OF THE FREE!! Please Do better McDonald’s with your hiring process with...

WORST EVER MC DONALDS FOR CUSTOMER SERVICE. THE EMPLOYEES ALL LOOK AND BEHAVE AS IF THEY ARE IMMATURE ELEMENTARY SCHOOL KIDS. THE GIRL CALLED MY NUMBER AND I STEPPED UP TO RECIEVE MY FOOD, SHE DROPPED THE BAG AND WALKED AWAY FROM THE COUNTER. I ASKED ANOTHER WORKER FOR SOME KETCHUP PACKETS,AS HE WAS DIRECTLY IN FRONT OF THE BASKET, AND HE TOLD ME HE HAD ALREADY CLOCKED OUT, AND WAS FIXING HIS OWN DINNER. IT WOULDNT HAVE TAKEN HIM MORE THAN 0.01 SECONDS TO HAND IT TO ME. I EVENTUALLY REACHED BEHIND THE COUNTER AND HELPED MYSELF AS THE REST OF THE EMPLOYEES WERE LAUGHING AND PLAYING AROUND. IT WAS THE WORST EXPERIENCE, NEVER RETURNING TO THAT MC DONALDS. ITS A SHAME BECAUSE IVE ALWAYS HAD A LOT OF RESPECT FOR MC DONALDS EMPLOYEES AS I UNDERSTAND THEY WORK REALLY HARD, ALTHOUGH I CANNOT SAY THE SAME...

THEY DID IT TO ME AGAIN! 25 MIN STUCK IN THE DRIVE THRU TO BE TOLD THE FRAPPE MACHINE IS DOWN!!! I SAID PUT A SIGN OUT SO PPL DONT WASTE THEIR TIME!! THEN SHE SAID SOMETHING ABOUT IT GOING DOwN AT 12AM. WHICH IS IT, IS IT BROKE OR UR SHUTTING THE MACHINE OFF WHEN UR NOT SUPPOSED TO??!!! IM DONE WITH THIS PLACE! I get a caramel or mocha frappe almost everyday. Sometimes I've got to park and go inside bc the line is too long. I just went through the drive-thru. Someone was outside taking orders. I only ordered a frappe and an apple pie. I don't find out there's no frappes until I reach the payment window. So I waited all that time and wasted that much gas for nothing. I should've been told when I placed the order so I could've left! That shouldn't...