Oh! Oh! Sushi & Teriyaki — Restaurant in Los Angeles

I want to start off by saying I USUALLY like this spot. It's close to my work and convenient when I want sushi on my lunch break. I probably would give 5 stars, as I do most places I like, IF I didn't just receive the worst attitude today, and the only reason I didn't leave it at one star is because my prior experiences were not bad.

I came in on my lunch at 2:50. I let these 2 guys go ahead of me while I was looking at the menu. I finally ordered and sat down - receipt is time stamped at 2:54. It was slow, there were a total of 4 tables - and 1 of them left shortly after I sat down. The guys ahead of me got their 2 rolls within 5 minutes, I got my miso soup. Two women walked in and ordered bowls. They got their food within 5 minutes. Finally, I got up to ask about my order...since almost 15 minutes had passed since I ordered. I was told it was coming right up. As I went to sit back down, I hear someone say 5 more minutes. So, I got back up to inform them that I was on a 30 minute lunch break and I had been waiting for going on 15 minutes. Instead of an apology for the inconvenience, I get the small girl turning her back on me as she responds the the kitchen is backed up and busy with an attitude - as if I can't feel you rolling your eyes at me with the tone of voice you were using with me, save that attitude for your mama, not your paying customers! I get my food after 20 minutes of waiting, and a menu handed to me to call in ahead of time next time. Do you really think there is going to be anymore next times? My entire lunch break is gone and I have no time to eat my sushi...would it be a good idea for me to save it a couple of hours until my next break?

OWNER of this company...I implore you to speak to your staff about the attitude they give to YOUR customers. I doubt you think making someone wait 20 minutes for their food is okay. You know? If they made a mistake and forgot to put my order in, a genuine apology would have gone a lot further than the BS excuse that you were "backed up" - there were 3 tables and the table ahead of me and after BOTH got their food within 5 minutes of ordering! It somehow magically got backed up around MY order? Disappointed because I now don't have a sushi business near my work I would...

This place not good!! service and food!! Wont come back, esp.if ur an asian woman ordered to go around 1-2 pm!! . the asian guy stop taking order when my turn came in front of him and doing sonething else until another staff a younger woman took over and took my order. I ordered sevl meals to go incl. the bento box..after waiting more than 15 min and seeing most people's orders even those who came after me got their orders (they all happenned to be non-Asian!!).i asked where's my order?..the same asian guy told me to wait until he checked..seemed he's the coordinator there.... he made me wait another 5 -7 min after he delivered food to people dining in & few to go waiting there and then told me to wait another 10 min more..it appears to me he's priorotizing those who eat there first (~6-7 tables (2-4 seats) in the small place).. instead of filing in order by turn!!..when i pointed out that two ppl after me already got their food and why mine not done, he argued and said he liked to return my money!!..so rude!!!.after i waited 25min to be empty hand need to buy food at other place??. i told him no worry i wont come back..just give me the food i paid to go!!...took another 10 min later when they gave me the food i ordered!!..when I got home less than 10 min drive.. the sushi pieces were old fish looking stale.lettuce have brown edges.tempura all cokd seemed fried hours ago!!..made me afraid to eat them..so disappointing for services and sushi quality!..not worth my time at all, esp with that attitude against me ..an elderly asian woman...I shouldve probably took my money back then!!..can't understand these folks thinking they can survive doing business like this???..what makes it worst that i had feelings that the guy was actually didnt like to serve me and i wasnt dressed poorly except i was in sweatshirt..somehow i felt he's hostility against woman like me ??..he made me waited a cpl times!! before he gave his answers..and at the end he wanted to give my money...

I had a very bad experience to be there last night cause the Pho 999 next door was so crowded. When we get in the girl at the cash register say hello to me & my friends, then we sat down. Waited for about 10 minutes, no one will come to ask or give us menu, then one of us stood up and approached toward the cash counter, the girl who stand behind told us that "you guys have to make order and pay first". We all came to take orders and asked for tea to drink then we pay. Wait about 5 minutes, the food came out for eveyone but just only one cup of tea for 4 people, we asked why just one tea for 4 people, waitress said you must order one by one and pay for all first otherwise you just have only one....stupid business!!!! About food: we believed the Udon we ordered that was from the bowl which you can buy from any Asian market, they just open then microwave it; the chicken & beef teriyaki were terrible: chicken so hard and dried, beef was so salted....