Panda Express — Restaurant in Los Angeles

I like to come to get my food here after work whenever I have no time to prepare; unfortunately, every time I come here, there is this skinny Hispanic man, probably 5’3” to 5’4”, wears a rectangle black-framed eyeglasses and he acts like he is the boss ( he is also sometimes the cook) is EXTREMELY STINGY in serving food. I once heard him instructing the other lady, telling her in Spanish not to put a lot into the meal she was preparing, so she returned some of the servings. But I noticed he would put a lot of servings to his same ethnicity or “his people.” When it comes to other customers, he never smiles, never greets, and always acts irritated. I do not know if it is the franchise policy of this place to be stingy in their food serving because when I go to other Panda, they are generous with their serving, especially when closing time is near. To that Hispanic man, if you have personal issues or are not happy with your job, it is about time to reconsider your other options. To the franchise owner of this Panda Express Chatsworth, Granada Hills, please reeducate and re-evaluate your staff of customer service and serving. Hong Kong Express is way better than your...

Came here after shopping in the plaza across the street. We ordered and ate the food in the store, and had no idea that there was a no dine-in policy here. Out of nowhere a female employee comes out from the back and starts yelling, (yes yelling) at us to get out. Less than a minute later we are about to leave and she comes back and keeps yelling at us, and humiliating us in front of the store for eating our food. This is 2022, I assume that after 2 years of the pandemic most businesses would be happy to open up and have normal operations. If not that's fine too, but there's no need to harass and belittle customers about it.

If we would have known this would happen we could have gone to Pick Up Stixs, which was open and allowing people to eat their food in peace, and probably the better choice from the start. Panda really needs to work on training these disgruntled employees how to handle simple situations like this with basic social skills.

This was such a bad experience. Moral of the story, DO...

Cashier named lulu was very rude lied about what they had offered in the store at the moment i got there first thing at opening said I wanted to order online to make it easier for them but they didn't have some of the items I wanted online she then told me rudely well if its not on there we don't have it whatever is on the website is all we have , I proceed to have my order taken I then ask do you have sweet fire since that was the item I was trying to order online and they didn't have as an option she checks and says yes , I then told her why did you lie to me saying that you didn't then. , she just laughed and didn't even say sorry It was the worse ruled experience I've had there , I get working during this time is tough , because I've experienced it but theres no need to lie to customers never coming back thanks lulu , update on my order when I got home the rice was extremely hard and they meal tasted awful I threw away more then half 🙃, energy does effect food...