Rincon Taurino — Restaurant in Los Angeles

Been going to this restaurant for years since I was a wee lad. I went to school in San Francisco and would visit my family out here in Van Nuys, I wouldn't be able to leave back to school without stopping by here. Food was always great, I put so many people on. Lately tho, the prices have risen so much that stopping by here to eat these delicious tacos have become less frequent. Quality of the food remains delicious, the salsa? SPICY, the service? TERRIBLE. Yes... The service has changed so much from what I remember. Everybody gotta have an attitude for the slightest things. Need a refill? ATTITUDE want more salsa? ATTITUDE have a question about your receipt ATTITUDE. This review is mainly for the woman that took my order. I was confused to ask why my order of 6 tacos w/ cheese was almost $28 dollars. When I kindly asked, she belittled me and tried to act like I was a 5 year old or something. Once I noticed the attitude I told her thank you to hopefully carry on, but she insisted on rubbing it in my face. Anyway, everybody else that works there are great, they are like family since I've known them since I was a wee lad. Leave it to the prices and salty attitude to destroy such a lovely bond I've had with the restaurant. I've grown distant from eating here but it's now official......

Well I Loved this ..... but the people that work here need to lear how to be nice. Other times they’ve accomadate my allergy to onions. I just can’t have fresh onions. This time I went and she said that they didn’t have cilantro by itself. Ok that’s fine I guess just plain with Chile. I had orderd 2 carnitas, didn’t like them tasted old. So I asked if I can change them because the meat didn’t taste good. And she proceeded to tell me, “well you orderd carnitas, so then i told her that the meat tasted bad and old. Instead of saying yes of course we will get you new ones. She just took them, and told another lady making the tacos, “que a hesta no le gustaron los tacos.” The drinks took a very long time to get. Everyone in there were just plain rude!! Oh and they don’t have rábanos, what taqueria does not have rábanos. I will never go back to this place. Not worth the drive anymore!!! I live about an hour away from this place but was willing to drive out there just for these tacos!! They need to have rábanos, plain cilantro, and friendlier people, is that too...

The food is great but the customer service is garbage. My husband and I walked in and we are standing at the register waiting to order and the 2 females that were directly in front of us IGNORED US. (I was like okay, they may be super busy, but there was only 2 people ahead of us waiting) we stood there for over 7 minutes with no acknowledgment from the workers. The customer that was waiting for his food approached us and told us to just order on the other end of the restaurant. So sweet of him. You would think that’s it, but then my husband is asking for the code to use the restroom after we placed our order and this specific worker continued to ignore us. Now I’m getting pissed because what is her reason? She’s been rude from the second we walked in smh. I then make my voice known and say “Muchacha cual es la clave para el baño de hombres?” She looks at me and walks away without saying anything. That is some shitty service. Businesses go downhill because of employees like these. We visited this location...