The customer service when we went to pick up our food was amazingly but unfortunately that was about the only good thing from our experience here last night. We were celebrating our 2 year anniversary and wanted to try a new place that was near my house so the food would be fresh. My girlfriend pick this place so we looked through their menu and was willing to try it. We called in during Super Bowl halftime to put in our order. I got the New York Steak full cut at medium rare with salad and fries while my girlfriend got the Shriml Scampi with mashed potatoes and clam chowder soup. We were told it would take 15 minutes to be ready. When we got there, there was plenty of parking in the small lot. I had to ring the bell a couple of time for someone to acknowledge us but the lady helping us was very friendly. When we got home to eat the food, we were highly disappointed. My steak was not juicy at medium rare, also had no flavor and the texture of the meat was just bad. The fries basically had no taste as well, even when I added black pepper, salt and ketchup ... it didn't help. My girlfriend was shocked to see that the shrimp scampi had no pasta and was basically just like 5 or 6 pieces of shrimp. She also didn't like the bread and clam chowder. She didn't even touch the mashed potatoes and I didn't even touch my salad.