Subway — Restaurant in Los Angeles

Rolled into this Subway in West Hill not expecting anything crazy — it’s Subway after all. But you know what? When a chain does the basics right, it deserves some love.

I grabbed a Sweet Onion Chicken Teriyaki 6-inch and a Celsius. Sandwich came out exactly how you want it: fresh veggies, warm bread, that sweet onion sauce pulling everything together. Simple, but satisfying.

Here’s the curveball — no restroom inside. Instead, they handed me a giant wooden stick with “Subway” written on it (classic) and sent me next door. Honestly, I braced for the worst, but the bathroom was super clean — bright, tidy, and no funky smell. Way better than I expected.

Inside the shop it’s straight-up Subway: cookie case calling your name, chips lined up, soda fountain ready to go. Service was quick, the guy behind the counter kept it moving, and the vibe was low-key. Outside, they’ve got tables under the trees if you’d rather sit in the shade and eat fresh.

Bottom line — nothing fancy, no surprises, but they hit every note I came for. Fast service, good food, clean bathroom situation. That’s a 5-star Subway...

If you have Subway rewards, do not bother coming here. They are clueless and rude. There was no one in the store when I first entered. They had NO idea how to redeem my rewards for my earned free sub with the subway rewards and haven't for a year when the program started despite my repeated complaints. I left and walked back in with corporate on the phone to teach them how to redeem the rewards. I then waited for 8 people in line after I called corporate and they refused to take the phone to learn how to redeem the rewards and stared at me blankly and said nothing!! They called the owner who could care less, the workers spoke another language about me and snickered in front of me! I HOPE the customers in that store at the time never come back! As far as I'm concerned this is RACISM at it's finest as I am not their nationality. I'll never be back and will tell EVERYONE NOT TO GO TO...

Messy and no customer service and such an attitude here. I wish I would've read the previous comments. Came to grab lunch for the family after my Dr appointment and chose here since it's in the complex area of these hospitals. They are messy with making the sandwiches, slaps ingredients into the sandwich as if they're mad at you. Super stingy with the ingredients, the lettuce is old and dry, careless about touching pork and other meats and they don't even ask if you have allergies to change gloves. They need to do a deep cleaning of their environment. They need to be trained for customer service skills and HOW to properly make sandwiches. The food area is clean but the register and the plexi glass have layers of dirt. So disgusting for...