Subway — Restaurant in Los Angeles

I had a horrible experience at this Subway. First of all, they decided to make 15 Sandwiches for a catering order during lunch rush. Everyone had to wait. It took me 25 mins of waiting to finally get to order my sandwich.

I don't know who made the mistake but they should have never made a large order during lunch time. It should have been made ahead. If the customer ordered late, they should have been told to wait.

There was a really long line going to the door because of this and some people came in and turned around multiple times. I also kept telling my friend we should leave.

Anyway, this is not my main complaint. My complaint is that after all this waiting, the employee named Eva intentionally made my sandwich wrong. I asked for a footlong oven-roasted turkey sandwich. I told her I wanted all veggies, the works. Look below at the attached pic and tell me if that looks like that.

What I got was a very skimpy sandwich. They were low on turkey because of all the orders ahead and made mine with the scraps. I did not even get the full ounces of meat for the sandwich. So I got ripped off and did not get the full sandwich. And then she only put a little lettuce, olives and cucumber.

When I told her what I wanted, I noticed she looked over at the other lady and made a comment in Spanish with a complaining tone to it. It seems they were pissed because of all the sandwiches they had to make and skimped on mine because they were tired and/or lazy. This isn't my problem though.

Here is the other thing, lots of Latino contractors and others workers came in and got greeted with enthusiasm and their sandwiches were made fat and top notch. So, I wonder if race had something to do with it too since my experience and the sandwich I received was very different.

As far as I am concerned the franchise owner owes me a free footlong sandwich and he...

I walked in about ...15 min ago? I There was a woman on her lunch break, a young woman at the sandwich station and another man walked in maybe 3-5 min after I was standing there with my boyfriend. From when I walked in to when I walked out I was not spoken to. Me nor my boyfriend. In fact the girl at the sandwich counter kept looking over at the woman on her break and smirking. It was dead silent except for the Christmas music playing overhead. Me and my boyfriend awkwardly stared at one another until it literally became so ridiculous that it was comical. Then the young woman began talking to the guy who also worked there and started on what I'm guessing was an online order. Me and my boyfriend walked out. No sandwich, no greeting, no nothing....

This place is awful. I and eat here at least once a week during 30 min break. . The staff is awful. I order my sandwich the way I want it and the staff make me feel bad because I’m particular on how I like my sandwiches. I made a formal complaint online. And left my info with the manager who was extremely rude. I asked why my sandwich was always such a problem to make and she basically told me that I deserve the treatment they give me. She told me to find another place to eat. I haven’t been back since. I haven’t gotten a call from anybody in the corporation which I was extremely disappointed. I’m a paying customer and at the end of the day it’s a business who should value a...