Zinqué — Restaurant in Los Angeles

This happened at their Malibu location. Disgusting - bought their USD5.50 tea to use their washroom. The tall man in glasses who is obviously mentally retarded and medically insane was acting as a manager and asked me what I had in my bag - this question constitutes violation of privacy laws - then, while I was in the washroom stall, was asking me to hurry up - then, after I came back to the bar stool to drink my tea, that same man told me that it was better to give me tea to go if I did not mind with an attitude hinting that I was better off taking the tea to go. I am always welcome in the Beverly Hills' most expensive hotels but this joint decided to mistreat me. Needless to say - I am not coming back and advise the rest of humanity not to come here. RECOMMENDATION - boycott all Zinque locations and everything owned and/or operated by these people to drive them out of business and open better establishments that respect customers. RESPONSE TO OWNER: In summary - the owner(s) is/are pathological liar(s). The fact that one of their managers is obviously mentally retarded by nature and medically insane by nature speaks volumes about all Zinque locations. OWNER(S) WROTE - "You came to our restaurant a few weeks ago with trash bags, wearing dirty clothes, smelling really bad." RESPONSE - owner(s) is/are lying. I had normal bags with belongings with me and nobody in the entire Los Angeles County called them trash bags before. My clothes were normal - nobody in the entire Los Angeles County called them dirty. The smell of my body was normal - nobody in the entire Los Angeles County complained. OWNER(S) WROTE - "You then went to the bathroom. When our manager came to check, alerted by a customer, you had your pants down with the door open. You closed the door when you saw him." RESPONSE - owner(s) is/are lying. First - they constructed washrooms that resemble wooden blinds on windows. In other words - they give no privacy to customers. Then - they complain about lack of privacy when customers adjust their wardrobes inside those toilet stalls. Moreover - pants were definitely not down on that occasion. OWNER(S) WROTE - "Our manager knocked at the door after you had been there for 20 minutes. When you finally did, he gave you your tea to go and asked you to leave." RESPONSE - not 20 minutes but much less. Moreover - when a customer needs to defecate, then a customer needs to defecate, sometimes defecation takes time. And in case of a diarrhea - a customer may defecate for 30+ minutes. Kicking a customer out in this situation is a sign of extreme disrespect. Recommendation stands - boycott all Zinque locations and everything owned and/or operated by these people to drive them out of business and open better establishments that...

Stopped in for weekend Brunch prior to an event at Beyond Baroque Literary Arts Center a couple of blocks away. It's a small place with a bar-like atmosphere.

The overall experience involved mistakes on everything we ordered, long delays in food coming out, which overshadowed the pretty good food we ultimately got to eat.

They were out of the gratine potatoes when we arrived at 11:30 am on a Sunday. In our lexicon of brunch, potatoes are an essential component, so it's kind of unforgivable that they would be out of them relatively early during a brunch service.

The coffee was excellent and strong.

There were three of us...all three of our dishes were brought out at different times with awkward long amounts of time between...so if you're the kind of people who like to be polite and wait for your co-diners food to arrive before you eat, then this is not for you.

Also, 2 of our dishes had to be sent back upon arrival. I had ordered the Zucchini Quiche and they brought me the Quiche Lorraine. You can't always tell be looking at a quiche what's in it, so I'm glad I asked as I'm a vegetarian and surprise bacon in my mouth would have been unfortunate. When I did get the right quiche it was very good, legit French-style quiche with exactly the right texture one should expect from such a quiche.

Meanwhile my wife's frittata was ordered without cheese, but came with cheese so after letting it sit for a while while waiting for the quiche, we realized it had to be sent back to be prepared again without cheese. (And we discovered they didn't actually make a new frittata but 'carefully' picked the cheese out of what they had brought us as cheese was later discovered still in the salad that accompanies the frittata.

The frittata was good, but repeated delays and mistakes made it difficult for us to enjoy this place. Would have rated it higher based on the food without the mistakes and delays. Would have rated it lower had they not offered a discount because of these mistakes.

Lots of other brunch options very close by so will probably be a long while before we try...

The service was excellent. We had Valerie, and she was so sweet, attentive, and professional. She was perfection as far as wait staff goes!!!

The main dish for me was the pasta bolognese, which, for me, was a huge disappointment, I hate to say. Maybe it was a bad night, as they were super busy... but all I could taste from the sauce was salt. I'm not even a sauce snob, I make my own and my mom is Italian so we know when we eat out it's not gonna be as good as our own, but usually most bolognese even at diners is edible...but this was just a plate of salt.

The beef was tender, and pasta itself was cooked well, but for $24, I was just expecting something spectacular with regard to the flavor or the sauce, something heartier. The portion was rather small as well, especially at that price.

They were so busy that night (there was a huge Birthday party next to us) I didn't want to send it back as I felt the staff was likely overwhelmed, So maybe it was a one off. I have jn the past had their quiche, and it was PERFECT (DTLA location).

The broccoli was excellent and cooked and seasoned perfectly, and my friend loved the fish dish.

I tried her espresso martini, and if it was THE best I ever had.

Lastly, the berry crumble with gelato was divine and not too sweet, which is how all dessert should be. Sugar should never overpower the other flavors. That's the sign of a good chef!!

So maybe it was a one-off with the bolognese. Other than that, food was mostly great.

The atmosphere is not my favorite, but that's personal as I deeply dislike wannabe Instagram models from Venice and old hipsters trying to be noticed. But if that's your thing, you will be in Heaven. I saw so much filler, botched plastic surgery, and makeup on twenty somethings that I could barely keep most of my overly priced food down.

But that's the scene nowadays. And thay alone made me never want to come back to this particular location.

Just a heads up for any of you allergic to insecure, vapid...