Little Chinese Kitchen — Restaurant in Louisiana

Ordered from this restaurant via UberEats within the hour. I was charged for an "add-on" which I wasn't even told or given an option about.. I called the restaurant BEFORE delivery driver picked up order and was told about the add-on charge. I then kindly asked her to remove the add on and of course refund/adjust the extra charge asap since driver was on the way to pick it up. I was told by the staff member that "the lady who handles online orders is on the phone but we'll call you back as soon as we can." Of course immediately after driver picks up order I received a call from a lady there who said there's nothing they can do about it. I kindly asked her why I wasn't at least notified and given an option about a so-called "add-on" beforehand as a common courtesy (Incidentally, no other restaurant charges me for the exact same "add-on") and why didn't the other staff member I spoke to BEFORE the driver picked up the order simply handle the very simple issue herself especially knowing that the driver is on the way and since apparently you were "on the phone." She then began to continuously speak in Chinese even though of course our conversation up to that point was in English and clearly understood by both (no language issue or misunderstanding, etc). This was my first ever order from this restaurant and needless to say, I won't order anything from there again. This disingenuous business practice/behavior of "scamming," essentially, for an extra couple of dollars over retaining repeat business is sad.. I will personally let others I know of my experience with...

DISGUSTING is the word I would use to describe the food at Little Chinese Kitchen. Chinese takeout is never cheap so most people have a level of expectation that comes with spending that much money on a meal. That being said, the expectation of quality and taste was not met on our visit here. The eggrolls are $1.50 which is reasonable for most - except that the eggroll was less than 2 inches long and fried in what could only be imagined as black sludge due to the darkness of the wonton wrapper. Our entrees were the lemon chicken and Szechuan chicken. The lemon sauce for the chicken was nothing to write home about but the Szechuan sauce was really disappointing; I don’t believe that a singular chili makes a dish “spicy” especially when I wanted a spicy Chinese dish and the sauce came across more sweet and Mongolian flavored vs Szechuan which was a real let down. And finally to top it off, their hot and sour soup, which is usually my favorite from every Chinese restaurant I’ve been to, was so diabolical that I could not swallow the one spoonful I subjected myself to; it was inedible. The staff was very friendly but the food is not worth it and, with plenty of other Chinese options available in the area, I would recommend spending your...

If the stars were going left I would give the mandarin chicken a -7, the egg rolls a -6, and the crab racoon a 3. No way that was mandarin chicken when compared to Cathay on Airline or any of the Chinese restaurants in Metairie. I'm the moron for ordering from the only Chinese restaurant that was open on a Monday. Do not order whatever that is that they call mandarin and chicken. The egg rolls were just par for the course I guess. Probably the first time in my life that I did not finish mandarin chicken or egg rolls. Just terrible. Embarrassing. You arr in Metairie people. Close up shop...