Starbucks — Restaurant in Louisiana

I’ve been to Terry Starbucks so many years. I seen many employees come and goes. Some are successful and some are friends till nowadays since they left tha place. Some employees there are horrible. I spend my money wisely fatefully every day 2-4x a day but they talked bout me like I to get FREE coffee when I come in. When my coffee not made right I asked nicely or some time I’m scared to ask because knowing they’ll get offended. I spend a cup at $7.10x2 every morning and if my kids wants their, would be more. this morning I’d spend almost $50, the shift manager (Dawn) and (Vanessa) told them employees when I left the store that I always wanted Free Free Free coffees. Employees shouldn’t talk bout customers no matter what. I seen them two with my own eyes, rolled their eyes at customers or not talking to them and gave people that madness face all the times. That the reason why I don’t talk to them. I spend my money and still got treated like I’m begging. C’on ladies, if you both feels like y’all both too high class then y’all shouldn’t be at that place making people coffees, right? Especially Dawn, talked to customer very rude and Vanessa, some days , she show all on her face that she got bad day some she just quite not speak like People owed them some thing. Dam shame! Donnie, Nani, Mandie, Daniel, Liz , Shannon and Uly. I love those people so much. I’ll stop coming there. I paid and my money and tips y’all, still talking bout me? SMH… I hope the cooperate can see this. If Dawn and Venessa run that store I promise, you guys will loose many many customers. The customers service sucks when they both are there and that look at people face like every one walk in owed you guys...

Three strikes they are out.. I alway taste my drink before i leave to make sure it's made right. I will never return to this location in gretna. The first time I went inside and order a hot white chocolate moca.. When they gave it to me it was something totally different. They made another one and gave it back to me. The second time I go through the drive through in the morning and order a hot white chocolate moca. The young man gave me the drink I tasted it and I told him it was off. I asked him what was it because it wasn't what i ordered. So he took it back and added whipped cream to the top and gave it back.. I then tasted it and said something is not right it taste like water etc. I then looked at the label it was someone's else drink.. so he took it back and and made another one. I took a sip and it was still made wrong. So I expressed that to him and he hunched his shoulders. I just kept the drink because I didn't wanna keep goin back and forth. This is a drink I get on a regular but not specifically from this location. So my third and final time was today. I ordered a Iced white moca, sweet cream foam and extra carmel drizzle. Once I got it, it had no extra caramel coated inside the cup. I didn't even send it back because it was the same young guy. I have learned my lesson to not go again.. the drinks are not cheap for them to not make it properly. I am not a...

Strike one: If you’re looking for a place where the manager is friendly and cooperative. This is NOT the place. If you’re looking for a manager who is not rude and her employees agree with her actions towards customers. This is NOT the place. I just moved in this neighborhood and I appreciated the convenience of the drive thru. So it actually excited me that it had one. But today making my same DAILY order I was disappointed. The manager was being very rude over the microphone because she didn’t understand what I my order. So rude that my friend who was on speaker was shocked that she was talking to me. Getting to the window I asked the coworker was there a problem and he commented that she was having a bad day full of rude customers. Not my fault. I asked for a manager and to my surprise, it was her. Didn’t get her name. She came to the window with an attitude. I asked for a number so I can call for a complaint. 1800starbucks. Will do.

Strike Two: Today I went to get a medicine ball and nearly burned my hand because I was given a hot drink without a sleeve! Didn’t seem to concerned when I drove around the drive...