As a mother, Iâve watched my daughter Shelby work so hard to turn her life around â and Iâm heartbroken over how Waffle House treated her.
She came into this job excited, hopeful, and ready to grow into a grill operator and eventually a manager. For two whole months, she showed up, gave it her all, and repeatedly asked to be trained â and was ignored.
On one of her last shifts, Shelby politely asked the manager, Toni, if she could get some time on the grill to continue learning. Toni dismissed her, barely spoke to her, and acted cold all day. She told Shelby to sweep and help in the dish pit â which she did â only to later tell her to stand by the waffle irons and not move.
Then a false accusation was made by another associate â claiming Shelby said she thought she was âbetter than everyone elseâ because she had a degree. That is completely untrue. Anyone who knows Shelby knows she would never say or act like that.
Moments later, Toni yelled across the store in front of customers and coworkers: âGet the hell out of my store.â
No warning. No write-up. No conversation. Just public humiliation and a sudden firing.
When Shelby reached out to the district manager, Felicia, she claimed Toni had âprofessionally let her goâ after reviewing video footage â which is not what happened. We asked to hear the audio from that day. They refused. We asked for their official termination, dismissal, and scheduling policies. Still nothing. No response, no apology, no effort to make things right.
My daughter is a single mom, a college graduate, and someone who has overcome addiction, trauma, and heartbreak to build a better life for herself and her child. She deserved to be treated with respect, not kicked out over a lie.
Waffle House â you donât get to treat people like this and stay silent. My daughter...
   Read moreOk. I stopped st this Waffle House on Nelson Rd around 6:00am So to start out... when I sat down in the âWaffle Houseâ. The first thing I was told by the waitress was..âwe donât have any wafflesâ. Ok????? As I sat wating for my food, I looked around. There were 4 people in there besides me so not busy The countertop and the floors were terrible. There was trash all around where obviously no one had swept for quite some time. The countertop had 5 seats I think and 3 of those 5 were dirty. Now I sat there for about 50 minutes while I waited on and then ate my food. No one ever cleaned the countertops. A guy came and sat down at one of the dirty places and just ordered food. No one wiped the top for him. Finally right before I left my waitress (who was actuallly very nice) got a broom and started sweeping. I donât know if it was because she saw me taking pictures or what... On top of all of this. The waitresses were having fairly load arguments about various things and one in particular followed the other around behind the counter yelling that he didnât know what she does all day. Then one said âwhereâs xxxxxx! Get her in here, canât yâall see were busy! Sheâs probably outside smokin a cigarette, go get herâ. Again, I remind you, there were only 6 of us in there and there were more people behind the counter than on the table side! Lol I was so disappointed in this place. In Atlanta, Waffle House was my favorite place to eat breakfast 24 hours a day. I was so excited to eat at a Waffle House while in Louisiana. If I managed that Waffle House Iâd make some major...
   Read moreIâve struggled with my mental health for as long as I can remember. Iâve always felt like I didnât belongâlike no matter what I did, I was never fully accepted or understood. People assumed I had it easy, but the truth is, Iâve fought just to survive.
I cry almost every night wondering if Iâm a good enough mom⊠if Iâm even good enough for myself.
Iâve been through things Iâll never speak about again because the pain is too deep. I was once addicted, lost, and broken. But I turned my life around. I got clean. I went back to school and graduated with a degree in Psychology. I held a 3.5 GPA and made the Presidentâs List every semester.
Recently, I thought I was finally getting a fresh start. I got a job at Waffle House on Nelson Road, training to be a Grill Operator with plans to move into managementâ with over 3 years of experience in the industry.
But instead of being supported, I was disrespected. Toni, the manager, told me to âget the hell out of her storeâ without giving me a fair chance to learn or grow. I never even got to fully train. It was supposed to be a new beginning⊠and instead it was another reminder of how quickly people will judge you without knowing your story.
Iâve tried everythingâmultiple antidepressants, ketamine treatments, therapy. And yes, I have a degree in Psychology. I understand the science behind it all, and yet, I still struggle. Every day.
Please be kind. You never know what someone is going through. One negative comment or one unkind act can leave scars you donât see.
this manager is trashy and very...
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