As a mother, I’ve watched my daughter Shelby work so hard to turn her life around — and I’m heartbroken over how Waffle House treated her.
She came into this job excited, hopeful, and ready to grow into a grill operator and eventually a manager. For two whole months, she showed up, gave it her all, and repeatedly asked to be trained — and was ignored.
On one of her last shifts, Shelby politely asked the manager, Toni, if she could get some time on the grill to continue learning. Toni dismissed her, barely spoke to her, and acted cold all day. She told Shelby to sweep and help in the dish pit — which she did — only to later tell her to stand by the waffle irons and not move.
Then a false accusation was made by another associate — claiming Shelby said she thought she was “better than everyone else” because she had a degree. That is completely untrue. Anyone who knows Shelby knows she would never say or act like that.
Moments later, Toni yelled across the store in front of customers and coworkers: “Get the hell out of my store.”
No warning. No write-up. No conversation. Just public humiliation and a sudden firing.
When Shelby reached out to the district manager, Felicia, she claimed Toni had “professionally let her go” after reviewing video footage — which is not what happened. We asked to hear the audio from that day. They refused. We asked for their official termination, dismissal, and scheduling policies. Still nothing. No response, no apology, no effort to make things right.
My daughter is a single mom, a college graduate, and someone who has overcome addiction, trauma, and heartbreak to build a better life for herself and her child. She deserved to be treated with respect, not kicked out over a lie.
Waffle House — you don’t get to treat people like this and stay silent. My daughter...
Read moreOk. I stopped st this Waffle House on Nelson Rd around 6:00am So to start out... when I sat down in the “Waffle House”. The first thing I was told by the waitress was..”we don’t have any waffles”. Ok????? As I sat wating for my food, I looked around. There were 4 people in there besides me so not busy The countertop and the floors were terrible. There was trash all around where obviously no one had swept for quite some time. The countertop had 5 seats I think and 3 of those 5 were dirty. Now I sat there for about 50 minutes while I waited on and then ate my food. No one ever cleaned the countertops. A guy came and sat down at one of the dirty places and just ordered food. No one wiped the top for him. Finally right before I left my waitress (who was actuallly very nice) got a broom and started sweeping. I don’t know if it was because she saw me taking pictures or what... On top of all of this. The waitresses were having fairly load arguments about various things and one in particular followed the other around behind the counter yelling that he didn’t know what she does all day. Then one said “where’s xxxxxx! Get her in here, can’t y’all see were busy! She’s probably outside smokin a cigarette, go get her”. Again, I remind you, there were only 6 of us in there and there were more people behind the counter than on the table side! Lol I was so disappointed in this place. In Atlanta, Waffle House was my favorite place to eat breakfast 24 hours a day. I was so excited to eat at a Waffle House while in Louisiana. If I managed that Waffle House I’d make some major...
Read moreI’ve struggled with my mental health for as long as I can remember. I’ve always felt like I didn’t belong—like no matter what I did, I was never fully accepted or understood. People assumed I had it easy, but the truth is, I’ve fought just to survive.
I cry almost every night wondering if I’m a good enough mom… if I’m even good enough for myself.
I’ve been through things I’ll never speak about again because the pain is too deep. I was once addicted, lost, and broken. But I turned my life around. I got clean. I went back to school and graduated with a degree in Psychology. I held a 3.5 GPA and made the President’s List every semester.
Recently, I thought I was finally getting a fresh start. I got a job at Waffle House on Nelson Road, training to be a Grill Operator with plans to move into management— with over 3 years of experience in the industry.
But instead of being supported, I was disrespected. Toni, the manager, told me to “get the hell out of her store” without giving me a fair chance to learn or grow. I never even got to fully train. It was supposed to be a new beginning… and instead it was another reminder of how quickly people will judge you without knowing your story.
I’ve tried everything—multiple antidepressants, ketamine treatments, therapy. And yes, I have a degree in Psychology. I understand the science behind it all, and yet, I still struggle. Every day.
Please be kind. You never know what someone is going through. One negative comment or one unkind act can leave scars you don’t see.
this manager is trashy and very...
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