Organic Sandwich Co. — Restaurant in Louisville

Update on 5/15/22- Absolutely no change, if anything the utter chaos behind the counter every. single. time. has gotten worse. It's actually absurd that the staff hasn't considered making any changes to how they run things. We love the food here but unfortunately the service is always painfully slow and seems very unorganized/chaotic. We hesitate coming any more because of this.

**In response to the reply- I do hope to see an improvement in training, etc. However, this has been the case long before the pandemic began. We've been customers since the business opened and speed and organization have never been great. One specific example- there will be one associate making sandwiches and another associate just standing at the register waiting until the sandwiches are finished to take payment, while there's a line of customers waiting. It seems that both associates could be simultaneously making sandwiches for multiple customers at a time. Just an observation we've seen over and over after many, many visits to the shop. Again, it's disappointing because we do love to support local businesses and think the quality of food...

I came here with my 10 year old son on recommendation from Black Paw groomers next door. We had two hours to kill while our dog was being groomed. The atmosphere of Organic Sandwich Company is “happy”, according to my son. The tables are close together and give the restaurant a cozy, intimate feel. But the plentiful sunlight and bright decor, makes it not feel cramped. My son ordered the ham and cheese on pretzel bread. He thought it was delicious. I ordered the turkey and Brie sandwich on a baguette. The arugula is so fresh that it is overpowering - my suggestion would be to go lighter on the arugula in the future on this sandwich. The bread on my sandwich could have been a tad fresher. The sandwiches are nice and big! I could only eat half and even took the top of the bread off my half! I love how all of the ingredients are from local Colorado partners. I drank a craft-brewed Upstart brand Raw Kombucha and my son got lemonade. In the future, I’m going to try the Kombucha on tap. I didn’t know about it until I had...

I got the turkey and Brie warmed up. The service was better here than the Boulder location. Staff seem to lack enthusiasm and seem like they’re just going through the motions. The bread was very hard and not necessarily enjoyable to eat. The sandwich was just okay, nothing to rant and rave about. I think it’s worth a try if you like sandwiches, but I most likely wouldn’t go out of my way to go back. Out of both locations I haven’t been very impressed. The business name seems to take advantage of the “Organic” buzzword and label. The sandwich also made my stomach hurt a hour or so after eating so I’m not sure why but you’d figure an organic sandwich would do the opposite of that. There’s certainly room for improvement all around. My sandwich also didn’t seem to have any Brie on it whatsoever which was confusing since the name of the sandwich was...