Dunkin' — Restaurant in Lowell

The women this morning made the wrong coffee and when I ask her to redo my coffee because she did it wrong again, then she tried to play the victim and lied to her colleague about how I yelled at her, Ma'am I only ask you respectfully to redo the coffee because you made it wrong and she did wrong again twice, take accountability for your own actions and stop lying and playing the victim, additionally, it very unprofessional for you to talk badly about a customer while they are still in your store, learn some manners or get some much needed trainings as it appears you really need it, get some customer service trainings or learn how to make the coffee correctly the first time to avoid the...

Myself George,this was my third time visiting this dunkin donuts and my experience is awsome so far.There service is good,always neat and clean.I ordered double shots of xpresso and milk on side.There was a girl that day named Zannai or Zannat she asked me if i want it steamed or no and also gave me a free sample of there new hot dark roast coffee.I absolutely loved the way she served.Normally if i go to any other dunkin donut i have seen most of the time the employees are so rude and mean.they just wanna serve and let u go no smiles no greetings!But from now this place is my new favorite...Im definitely...

This is my 3rd time here since visiting and every time I come in the manager is at a table talking with the same woman. The 1st day she was at a table sitting talking and it was busy, I waited for 10 minutes for my bagel while she was talking to the lady in the door I was like hello.. Today I saw the same lady leaving and by the time I got to the door the manager was...