Bruster's Real Ice Cream — Restaurant in Lower Providence Township

And I replied to you: "I have lived here for 35 years and also raised my children here. That is no excuse for your prices being higher than other locations. Please check for yourself the cost at neighboring brusters. Notice there is a nice discount for half gallons over quarts. Yes I paid the price thinking that's just what it was at all brusters. And honestly when I was told 23 dollars I was floored but really wanted to try the flavors. But when I picked up and the total was 50 it blew my mind, didn't expect TAX on ice cream, grocery stores don't charge tax on ice cream, and by that point I didn't feel it was right to just walk away after it was already packed. And why do you have half gallon containers but no lids? When I was told I got 4 quarts, my first thought was that I'd've gotten 4 flavors if I knew it'd packed that way. You wouldn't take my phone number so if course you couldn't call and ask me if i wanted other flavors when it was going to be packed that way. When we got home I started looking at other locations and found, YES, you are FIFTY PERCENT HIGHER. DO THE MATH. 50% of 15.49 is 7.75. 15.49 +7.75 = 23.24. 23.24 x 2 = 46.48 x 1.06 tax = 49.27. So you are actually higher than 50% more!! I realize prices everywhere have gone up ridiculously.  But we used to order all the time from brusters and not that long ago it was EIGHT dollars for a half gallon. And nothing else has gone up over SIX TIMES the price in just a few years. Think about that for a second. Don't worry, we did not even like those ice cream flavors, left a greasy feeling in my mouth. So we will never be returning to your location. Thanks

ORIGINAL COMMENT: OMG Do they price gouge!!! FIFTY DOLLARS for ONE gallon of ice cream. That's TWENTY dollars higher than ANY other Brusters in the whole tri-state area!!! Check for yourselves their prices at other locations. Next time we'll drive to Limerick!!! UNACCEPTABLE. I've submitted a complaint to the corporate office as there have to be limits to what they can charge. We are not even on the main line!!! Main line is cheaper!! (And just a few years ago half gallons were 8 dollars not 25!!) On top of that, where was the chocolate FLAVOR in the new choc cherry chunk? It was just brown, didn't even taste like chocolate. And only a few chocolate chunks and cherries. UNBELIEVABLE. How cheap is that owner??? Don't waste your time or money going there. I will never ever...

Just left from getting ice cream. We go here very often as a treat for my family and I. Keep in mind, going out for ice cream these days isn’t cheap. Tonight I ordered a Blast. Telling them 2-3 times I wanted chocolate ice cream and not vanilla. My order comes out and I noticed right away it was vanilla ice cream. I neverrr complain about anything, but I really dislike vanilla ice cream. I told him about the mistake and he apologized. No big deal! 1 minute later he comes back and gives me my blast. Wow… that was quick. I get back into the truck and was disappointed. Rather than remaking my blast with chocolate ice cream, he thought I wouldn’t notice that he put chocolate syrup in it and mixed it up. There is a huge taste difference and I know my chocolate ice cream. Instead of making me a new blast, he put a bandaid on the mistake thinking I wouldn’t notice. There was also little to no candy in the blast. Very disappointed and will go to take my business elsewhere to Dairy Queen for now. $23 for 2 milkshakes and a Blast that wasn’t properly corrected is not okay. On top of it, they weren’t even too busy so that can’t be used as an excuse. I should’ve corrected him again… but had my...

As much as I love Brusters I am extremely disappointed in my latest experience at this location. I ordered a birthday cake from this location because it was the only location that sold what I wanted (a ganache) and drove an hour to pick it up. I ordered it well in advance to the pickup date. When I went to pick it up, the young man showed me this horribly designed cake that was NOTHING like what's advertised on their site. When I responded in dismay, he apologetically explained that he was told to do the decorating and it was only his second time decorating a cake! Because I felt bad for the kid, I took the cake and made a note to call and speak to the manager later because I didn't want to embarrass him when clearly it was not his fault, as a cake this delicate should have been done by someone more professional. I called and spoke to the manager a few days later and was told she'd issue a refund. It's been almost 2 weeks and that has not yet happened and now no one is answering the phone when I've been calling and leaving messages. I paid $50 for the cake and was so embarrassed to present it to my mother and aunt on...