First Watch — Restaurant in Loxahatchee Groves

My daughter and I decided to go to First Watch for breakfast today 11/19/23 a little before noon. Customer service was absolutely horrible. The host got an attitude after I told him I did not want to sit at a table in the center of the restaurant. His attitude thereafter was very dry and rude. I asked to be seated outside, which he sat us down and tossed the menus on the table. I really didn't appreciate this service in front of my 11 yr old who noticed his attitude as well. I asked if he was okay or upset because I my statement earlier regarding the table in center of restaurant. He stated he brushes stuff like that off (very hard to tell given the service he was providing). After waiting some time with no greetings from anyone a family was sat next to us. I can immediately tell the difference in service they were given compared to my daughter and I. Our menus were just thrown on the table and no additional conversation. Still waiting for our waiter (that never came to the table). The family next to us was promptly greeted and asked for their drink order. I asked the waitress how is it they are getting serviced before us? She stated with an attitude that is not my table! I said but we've been sitting here longer then this family and no one has come to greet us. Again with horrible, rude attitude, I'll get your waiter! No apologies, or anything. We left immediately after this interaction as I refuse to be given piss poor customer service and I'm spending my money. I would hate to think because we were minorities we were treated this way. But it seems as though the people who looked like them were given 5 star treatment. We went over to Keke's Breakfast Cafe and were greeted with employees who actually love their job. The food was fantastic and my waiter was delightful. Thank you First Watch for allowing us to have a wonderful experience at Keke's which is located just around the corner from this place in the same plaza. I will never attempt to dine at First Watch (no matter the...

This place was sooo trash. I couldn’t believe it. I haven’t been here in a year or so. We got there super early Sunday, around 8:15 am beat the breakfast crowd. We sat outside, we got greeted by our server who seemed swamped with tables, he greeted us with DIRTY COFFEE MUGS. Ok that’s fine let it slide we weren’t having hot coffee anyways. We ordered to start 2 squash soups (don’t judge we hardly get to eat them lol), an iced coffee, a carrot juice, French toast, truffle egg special and an egg sandwich. We received our drinks, waited about 10-15 mins for our soups. Started looking around and then the waiter came out and said “since I forgot your soups here’s some free drinks” meanwhile our drinks were completely full. Brought out the soup, they were good. Shortly after our food was brought out, before the waitress even set down our French toast we noticed a huge hair baked into the bread, we sent it back. The brought out another, with a ANOTHER PIECE OF HAIR. at this point we were so disgusted, none of us ate our food. The waiter never came to check on us, so I had to go inside I spoke to the hostess and asked the manager, met with a blank stare lol. 5 mins later still no manager, waiter comes out unaware of anything happening. I asked him again to speak to the manager, he said ok and about another 5 mins go by THE CHEF COMES OUT WITH HIS APRON ON LOL. & says he’s ganna comp the French toast, not even the whole meal. Which we didn’t pay for anything. This place is so...

We decided to go back here based on some friends saying they like their food and was shocked at our previous bad experiences. I had several really bad experiences here and the company sent me a private message on Yelp that they wanted to send me a complimentary breakfast since the previous few times was so bad.

I replied to the email from the company and it went unanswered. This was 3 different times I replied to their email. All 3 went unanswered.

So we went back to try it anyway and I got the Ham and Gruyere omelet. The menu stated it was 990 calories!! I make ham and cheese omelets at home quite often and log the calories. This is impossible I think, so I ordered it. It came with 1 slide of toasted bread with butter on it (which could account for a couple of hundred calories I assume) but the worst part was the greens on the side. I was not prepared to have a salad next to my omelet since I did not specify. It was swimming in a light dressing to the point it was not even edible! So I assume those were part of the calories as well.

The omelet itself was OK - it definitely did not seem like a 3 egg omelet like most places and it could have used a bit more ham and gruyere. I only had a bite of the toast and it was good but If you are used to eating a whole omelet , home fries and 2 pieces of toast you will walk out of...