Miss Ann's Classic Diner — Restaurant in Lubbock

After years of dining in and out at Miss Anns Classic diner today was the most unpleasant experience I have ever had with J the owner and his drive through waitress. Multiple times this waitress goes out of her way to be rude and abrasive and very argumentive. So today when I pulled up to drive through she had an unwelcoming look on her face so I simply asked if she was the only one working and she replied "No, do you want someone else to help you?" I did not get a chance to reply before she slide the glass slide shut and I heard her say "She doesn't want me to wait on her". Long story short when J finally came to see what I wanted he was very angry at me and said I was being rude and that I did not have the right to ask for someone else to wait on me. He asked me if I had ever asked for someone else to wait on me at any other place and I said, yes. He proceeded to chew me out and didn't want to take the time to listen to what I had to say. His waitress got away with being hateful and rude and he backed her behavior up 100% and will continue to enable her to treat his customers however she wants because of his response to this issue. Oh well, I'm just 1 customer that won't be back. What goes around comes around. Right is right and wrong is wrong. Once faithful customers like me are how your place became so successful and turn about is fair play. I don't recommend this place at all if you value courteousy and service with a smile. BTW. Owner and family members drive very expensive cars like Mercedes Benz, Lexus ....business in hamburger sales must be...

New name, same place:

Although Miss Ann's/Jumbo Joe's has the potential for good food, their consistency is horrendous. I quit eating there a couple of years ago because the buns were always so soggy as to be inedible. I complained once, only to have to argue with a butt-hurt employee when I asked for separate containers for my meat and bun. I gave up and went to Pete's which has essentially the same menu. With the name change to Ann's, I thought to give them another chance. And again, the bun was so soggy that I had to throw it away and eat my burger open-faced. Since the cheese was inextricably welded to the bun, I had to toss that too. This time, even the (usually good) fried zucchini was greasy. Given the sign that clearly states, "we'll make your order good if you bring it all back," and my lack of desire to drive all the way back over there for a bun, I have decided to just stick with Pete's. My caveat to those who dare: Make them put your meat and toppings in a box separate from your bun. Of course, unless...

We were looking for a good ol hamburger joint in Lubbock as we were headed to Creede Colorado for our annual camping trip. When we did a search for "hamburger near me", we were provided several options. Miss Ann's had me "hook, line and sinker" when I saw a picture of the perfect basket of tater tots posted by one of the patrons.

Once we navigated to Miss Ann's, the young man taking our order was very helpful in making sure we picked the right meal to fulfill our hankering for hamburgers.

Cooked to order, diner style, the patty was perfectly seared. The tater tots had the perfect degree of crispness and browning. The only thing that would have made it any better would have been a chocolate milk shake but then I could not have finished all of it.

If you are looking for a great hamburger joint with more than just hamburgers, give Miss Ann's a try. You will not be disappointed. I walked away happy, full and lucky to have found this...