Review for Jaliscos Restaurant – A Wake-Up Call from a Former Proud Hispanic Patron
I’ve visited Jaliscos twice in the past year (and numerous times over the last twenty) and both times I left feeling disrespected—not by the food, but by the atmosphere and treatment. As a Hispanic Texan, Navy veteran, homeowner, and social scientist, I’m no stranger to subtle microaggressions. But what I experienced here wasn’t subtle—it was a pattern.
During my recent visit with my husband, we were greeted pleasantly by a waitress wearing a yellow star sticker on her face. We initially spoke to our waitress in English, and everything seemed fine. Midway through our meal, she switched to Spanish—only with my husband. I tried to join the conversation in Spanish, despite growing up speaking mostly English, but was ignored. Moments later, a white family arrived and she immediately reverted to English with them, engaging warmly and attentively.
When it came time to pay, I handed my platinum card—yes, a Latino with a platinum card—to the waitress. She returned, handed my husband my card, thanked him in Spanish, smiled, and walked past me without a glance or a word. Then she went straight to the white family behind us to continue chatting in English.
I’m leaving this review because I had intended to tip her $100 for what I initially thought was great service. I believe in rewarding good service—especially as a Latino looking out for fellow Latinos. But respect is part of that service. Being overlooked, misread, and dismissed—especially in a space that should feel familiar and welcoming—is unacceptable.
This isn’t just about one server. It’s about the culture you allow to persist. When your clientele openly joke about race and politics in ways that alienate others—especially Latinos—and your staff unconsciously reinforce those divides, it sends a message: some patrons matter more than others, even though we drove from Lubbock-Cooper just to show our support for Jalisco’s.
At this point, I’m taking my business elsewhere—not because I expect perfection, but because I expect dignity. I would expect that kind of treatment at Abuelos, for example. It may not be flawless, but at least I know what to expect. Jaliscos, you had a chance to be better. Maybe nobody wants to ruffle feathers, but after being treated that way, as a tax-paying Lubbockite who served his country, I have no problem calling out your business. I hope you take this review seriously and reflect on how you treat all your guests—not just the ones who fit a certain mold.
Signed, A well-to-do Latino who’s earned his place at the table—and won’t be...
Read moreThis place was bustling with activity when I went there for dinner on a Friday. No surprises there, but what struck me was their efficiency in taking orders and serving food with very little wait. The seating area is fairly large and definitely family or large group friendly. They offer a wide selection of Mexican dishes. My server was pleasant and offered some recommendations. I ordered a plate of mixed chicken and beef fajitas smothered in cheese with a side of beans, Spanish rice, some fried veggies and flour tortillas. It was enough food for two full meals. The fajitas were juicy and tender and cooked to perfection with adequate seasoning. To my pleasant surprise, the cheese did not overwhelm the dish. I wish I could have tried some dessert, but I was full even when I was only halfway through my dish. It definitely was one of the memorable Mexican meals I have had. Will definitely revisit if I...
Read moreAfter a trip of 2040 miles then another a week later of 2055 (still had 400 to go) we stopped for easily the best meal we had in weeks. But honestly, that might have been the best Mexican food I've ever had! My wife surprised me with two pastor tacos and two carne asada. Both were fantastic, salsa was only needed to elevate the spice level, the flavor was there. The chips and salsa were tasty and I enjoy a lighter chip (not thick and heavy). My wife got the taco enchilada combo plate. She was surprised how much she liked the taco, told ground beef and thought it might not be that good (she was wrong!). The charro beans were devine. Really really, if you're within a hundred miles go there, even if it's out of the way. You won't be...
Read more