Advanced Electronics, Inc — Local services in Lubbock

My 65 inch LG TV had lost it's picture. I went up to their shop to inquire about repairs. Their in-house tech took the time to explain all my options and possibilities and made sure that all my questions were answered. Chris was the tech that came out to my house. Not only was he a few minutes early, he even sent me a text message letting me know that he was on his way. Chris looked at my unit very closely before giving me his professional opinion. He also explained in great detail for his opinion. When he was done I felt most confident in my decision on the next step for my tv. To round off I did have several conversations with the inside front desk associate. She as well took the time to answer my questions. This company is the whole ball of wax. Every department display a high level of professionalism and they take real good care of their customers. Thank you everyone at Advance Electronics. And I will be a repeat customer. Keep up the...

I could not have asked for more when it came to both their service of the TV as well as their customer service. I have an LG that had a bad panel. After talking to LG's customer service, I was told to call a local electronic store. I called Advanced Electronics and the whole process glided along smoothly from there.

I talked to the famous Kent when I called, he answered all of my questions both about my TV and the process of the warranty. I took my TV in the next day and they were expecting me. They took a look at it and got me squared away. The next time I heard from them was when they called to tell me my TV was ready. I picked it up and everything works wonderfully.

I would use them again if the need arises and will recommend them to all my friends. One thing you should know, they (understandably) charge a 4% service charge on card transactions. I suggest you bring your checkbook so you can...

First would like to point out the courteous nature of this company if by far the best I have received. I initially had called Samsung when my washer went out to get warranty to fix it and they scheduled Advanced Electronics to repair it on the 26th of November. I picked up the phone and called Advanced Electronics. When they answered I told them the situation and they inquired about what codes I was seeing on the unit, within minutes they saw they had the part in stock and could schedule me in that day. The technician arrive with a pleasant smile on his face and completed the work in a timely manner. I will refer all friends and family to Advanced Electronics from now...