Burger King — Restaurant in Lufkin

Really had no complaints up until last Sat night. I was at work at 2pm hubby had worked all day, so he went home for a few hrs and he could me about 6 asking me what I wanted from burger King. I said a number 1 with mustard all they way, so he ordered as I was on the phone with him and he told the lady he wanted 2 number 1s with mustard all the way ,no mayo period . She calls back over said u asked for 2 Doubles?He said No 2 number 1 with mustard all the way. Etc . So obviously she still didn't get it right so he pulls up to window and tells her again what ge wanted. She Sao ok got it . He paid and she asked him to pull up. So about 10 min later the food was delivered my husband looks in the bag and smh No 2 number 1s . One was a Double with mustard and mayo, no veggies, the other not sure but wasn't what we ordered.. so he gets out walk up to the window and tells them the order is wrong, Tells the Manager what happened and she says no worries I'll make it for u. SO at this time I'm starving so now it's been about 35 min so our fries are cold, drinks watery and still no burgers, So finally her she comes with yhe burgers, he looks at them still not right, but he was pretty hungry and upset for waiting all that time so he just went ahead and came to my work , so anyways. Bad ,bad bad.. But she took his name and number and said next time u come back we will give u 2 free meals. That's a plus if the people can follow orders. But TY WE...

Ordered a Texas Wooper, A Bacon double cheeseburger, two bacon cheeseburgers plain a regular cheeseburger and chicken fries about 9:58.

Recieved Texas Wopper no bacon, two plain cheeseburgers no bacon, a bacon double cheesburger no bacon and chicken fries. They left out the regular cheeseburger and did bot put bacon on amy of the burgers we recieved Try to call no answer.

Drove back up there and had to explain the mistakes they made, cause comparing the receipt to what was in the bag was to difficult to understand. It took 30 minutes to get them to understand what the issues were. After the explanation they remade the order and still left off a cheeseburger and the bacon on the double cheeseburger. It is now 11:42 and we finally at least get...

First time visiting this location. It was 10:45am and only one other customer inside, so it wasn't busy. Yet, it took a very long time to make my burger and they still managed to mess it up. They put onions on it that I told them to hold and they gave it to me in a bag, where I had said I was dining in. The ticket even said my correct order as well as dine in. There were no napkins in the bag either. When I went to the counter for napkins, I told the cashier that it was wrong, she kept telling me they had a new order system and were not used to it yet. I'm not sure if it was just an excuse or if management failed to train the...